Alyssa Gillen

Highly self-driven and creative coder with four years of experience, proficient in multiple programming languages and technologies. Known for delivering innovative solutions and consistently exceeding expectations through a passion for problem-solving and continuous learning.

Software Engineer II - Citibank - Irving, TX

(2021)

• Collaborating with cross-functional teams in an agile environment to design and implement high-quality, production-ready solutions that meet business needs and align with company goals.
• Developing both back-end and front-end components to enhance functionality and user experience.
• Ensuring seamless integration with existing business processes, optimizing performance and scalability while maintaining a focus on delivering exceptional value to customers.
• Successfully launched 6 full UI single-page applications in the online registration and activation flow, generating 250,000 traffic hits and significantly improving user experience.
• Led the launch of a backend API in the personal loan account opening flow, resulting in 150,000 total traffic hits and streamlined processes for customers.
• Implemented a backend API feature leveraging an updated database, leading to a 60% increase in successful automatic customer account linking.
• Played a pivotal role in talent acquisition by recruiting and hiring 3 interns and 2 full-time employees, showcasing leadership and team-building abilities.
• Served as the program manager for the team's 2022 interns, providing mentorship and guidance.

Firmware Engineer - Intern - Intel - Folsom, CA

(2020 - 2020)

• Played a key role on a high-velocity team delivering firmware for P4510/P5510 Internal SSDs, ensuring exceptional quality of service and performance in an agile environment.
• Successfully launched an internal application for remote SSD flashing, significantly enhancing department work-from-home productivity, while also conducting weekly performance data analysis and presenting actionable insights.

Software Engineer - Intern - GE Healthcare - Waukesha, WI

(2019 - 2019)

• Spearheaded the launch of an internal web application for a global team of X-Ray software developers, conducting thorough user interviews and stakeholder engagement to tailor and test the product for optimal user experience and scalability in an agile environment.
• Demonstrated expertise in evaluating new technologies and implementing optimization techniques for efficient front-end performance, particularly in handling very large data sets, contributing significantly to the team's focus on scalability and continuous improvement.

Bachelor of Science - Computer Engineering - University of Florida (2017 - 2021)