Emergency Services Dispatcher - Putnam County - Carmel, NY
(2023-09)
- Assess emergency calls to determine appropriate police, fire, or EMS response and provide pre-arrival CPR and emergency guidance to callers.
- Monitor and manage multiple radio channels simultaneously to coordinate field unit activity during active incidents.
- Conduct background checks and warrant inquiries to assist law enforcement officers during live operations.
- Coordinate communications between emergency services personnel to improve response efficiency and situational awareness.
Parks Enforcement Patrol Officer - NYC Department of Parks & Recreation - New York, NY
(2017-10 - 2023-09)
- Selected as Field Training Officer (FTO) to mentor and train new academy graduates on patrol procedures, public interaction, and legal summons documentation.
- Awarded Unit Citation for participation in a joint operation with NYPD targeting illegal vehicle activity, resulting in multiple arrests and improved park safety.
- Received Commendation for Life Safety for the successful search and rescue of a missing non-verbal autistic child.
- Recognized as part of Team of the Month for consistent excellence in patrol operations and interagency collaboration.
- Ensured safety of park visitors, protected city property, and enforced park regulations through summonses and public education.
- Detained or arrested violators of city and state laws and provided security during major events such as parades and concerts.
Legal Intern - Kings County District Attorney's Office - Brooklyn, NY
(2014-09 - 2015-05)
- Prepared domestic violence cases for trial and Grand Jury proceedings through factual research and evidence review.
- Located and notified witnesses and police officers for court appearances using internal legal databases.
- Prepared legal documents including subpoenas, orders to produce, and material witness orders.
- Developed and delivered a panel presentation with educational materials on domestic violence awareness.
Medical Billing & Mailroom Clerk - Tritech Healthcare Management - Melville, NY
(2015-07 - 2017-09)
- Reviewed patient billing records for accuracy and completeness, identifying and correcting missing information.
- Prepared and submitted electronic and paper insurance claims using specialized billing software.
- Managed high-volume outgoing mail operations and implemented improved document storage systems that reduced retrieval time.
