Alyssa Motloch

Recent graduate from Texas State University with a passion for healthcare administration and improving patient experience through strong organization, communication, and teamwork. I'm interested in learning how healthcare systems operate efficiently, while supporting both patients and medical staff. Through my education and work experience, I've developed skills in customer service, problem solving, attention to detail, and working in fast paced environments.

I enjoy collaborating with others, staying organized, and helping create positive experiences for people around me. I am currently seeking opportunities in healthcare administration, hospital operations, patient services, or healthcare management where I can continue learning and growing professionally while making a meaningful impact.

Checker at H-E-B (2019-08 – 2023-05)

• Utilize store knowledge to assist customers with aisle locations, price verifications and packaging purchases appropriately.
• Managed point of sale system transactions including cash, credit, returns and refund to guarantee a consistent and accurate cash flow.
• Warmly welcomed 20+ customers per shift into the store, offered advice on products and assisted with finding merchandise.

Business Center Specialist at H-E-B (2023-05 – Present)

• Trained and Mentor sales associates by focusing on sales techniques and customer service.
• Conducted weekly inventory checks.
• Operated a point of sale system with 100% accuracy, ensuring that transactions weekly were processed efficiently and securely.
• Handled and resolved customer complaints.
• Assisted 30+ customers per day with returns and exchanged.

Bachelors of Science in Health Science – Texas State University (2021-08 – 2026-05)