Alyssa Newman

Digital Audiences graduate from Arizona State University with experience in social media strategy, digital advertising, audience analysis, and campaign reporting across major platforms. Proficient in GA4, Meta Ads Manager, Google Ads, SpyFu, and SparkToro. Skilled at translating data into audience-focused content strategies and marketing recommendations in fast-paced environments.

Barista - Starbucks - Anaheim, CA

(2022-09 - 2026-09)

• Delivered efficient customer service in a fast-paced, high-volume environment while maintaining positive customer interactions.
• Managed multiple concurrent responsibilities including drive-through orders, register transactions, food warming, and front counter support.
• Built strong customer relationships through consistent communication, problem solving, and personalized service.
• Supported team operations during peak business periods by maintaining organization and efficient workflow.
• Trained and mentored newer team members on customer service standards and operational procedures.

Customer Order Specialist - Home Depot - Tustin, CA

(2024-04 - 2024-11)

• Coordinated with vendors, shipping companies, internal departments, and customers to resolve order and delivery issues.
• Communicated shipment updates and problem resolutions clearly and professionally to customers.
• Managed customer concerns while maintaining detailed documentation and follow-through on order resolutions.
• Strengthened customer satisfaction through effective communication and timely issue resolution.

Head Cashier - Home Depot - Tustin, CA

(2020-06 - 2022-03)

• Supervised front-end operations and supported cashiers during high-traffic business periods.
• Trained and mentored new employees on customer service standards, register systems, and operational procedures.
• Assisted with scheduling, shift coordination, and resolving customer concerns professionally.
• Maintained efficient checkout operations while ensuring accuracy in transactions and cash handling.

Bachelor of Science - Digital Audiences - Arizona State University (2026-08)