Am App

Detail-oriented professional with over eight years of experience in logistics, team leadership, and high-stakes technical operations. Proven track record of managing complex schedules, operating specialized equipment in high-pressure environments, and maintaining meticulous records. Adept at navigating regulatory frameworks and providing exceptional service to diverse populations.

Seeking to leverage administrative expertise and technical precision as an Electronic Court Recorder / Case Administrator for the U.S.

Bankruptcy

Court.

Independent Contractor at Lyft (Present)

• Manage daily logistics and transportation for a diverse clientele, maintaining a 5-star rating through consistent professionalism and reliability.
• Maintain accurate electronic records of trips, expenses, and vehicle maintenance logs to ensure full compliance with platform and state regulations.
• Demonstrate sound judgment and situational awareness while navigating high-traffic metropolitan environments, ensuring the safety and confidentiality of all passengers.

Customer Service Associate / Team Lead at Wawa

• Oversaw high-volume retail operations, ensuring all transactions and data entries met rigorous quality assurance standards.
• Applied complex regulatory procedures regarding age-restricted sales and food safety protocols, demonstrating the ability to master and apply specialized "bodies of rules."
• Managed inventory control and submitted requests for supplies, mirroring the logistical requirements of courtroom equipment management.
• Acted as a primary point of contact for customer inquiries, resolving difficulties with patience and adherence to company policy.

Pyrotechnic Technician (Contract) at Grucci Fireworks

• Operated sophisticated electronic firing systems and sound-synced equipment for large-scale, high-pressure productions.
• Followed strict safety and confidentiality protocols, ensuring all technical components were in working order and notifying IT/Engineering of any maintenance needs.
• Maintained detailed logs of inventory and equipment status to ensure 100% accuracy during live events.

Team Lead at Petco

• Supervised administrative tasks, including record-keeping, personnel scheduling, and customer service resolution.
• Conducted regular audits of inventory and data entries to ensure compliance with corporate standards.

Graduate – Hightstown High School