Amanda Beckwith

Dedicated and adaptable professional with diverse experience in customer service, retail operations, food service, housekeeping, childcare support, and healthcare assistance. Proven ability to provide high-quality service in fast-paced environments while maintaining strong attention to detail, safety, and customer satisfaction. Skilled in assisting customers, handling transactions, stocking and organizing inventory, and supporting daily operational needs across retail and service-based settings.

Experienced in providing compassionate care and supervision in childcare and senior care environments, including assistance with daily living activities, emotional support, and maintaining clean and safe spaces. Reliable team player with strong communication, problem-solving, and multitasking skills, committed to delivering excellent service and contributing positively to team success.

Caregiver/Personal Assistant - Concordia of the South Hills - Bridgeville, PA

(2025-08 - 2025-09)

• Assist residents with daily activities (ADLs) such as bathing, dressing, grooming, and eating
• Help residents move safely (transfers, walking, repositioning in bed or chairs)
• Take and record basic vital signs (temperature, pulse, blood pressure, etc.)
• Report changes in residents' condition to nurses
• Answer call lights and respond to resident needs
• Provide companionship, emotional support, and respectful care
• Maintain a clean, safe environment in resident rooms and common areas
• Follow infection control and safety procedures
• Support residents with daily living tasks and personal hygiene
• Encourage independence while providing hands-on assistance when needed
• Assist with meals, mobility, and medication reminders (depending on role)
• Engage residents in social and recreational activities
• Communicate needs and updates to nursing staff and supervisors

Housekeeping/Front Desk - Wingate by Wyndham - West Mifflin, PA

(2025-06 - 2025-08)

• Clean guest rooms, bathrooms, hallways, and common areas
• Change bed linens and make beds
• Vacuum, mop, dust, and sanitize surfaces
• Refill toiletries, towels, and room supplies
• Remove trash and maintain cleanliness standards
• Report any maintenance or safety issues
• Follow health, safety, and sanitation rules
• Occasionally assist with laundry duties
• Greet and check in/check out guests
• Handle reservations (phone, online, walk-ins)
• Process payments and manage cash/card transactions
• Answer guest questions and resolve complaints
• Provide information about hotel services and local area
• Keep front desk area organized and professional
• Coordinate with housekeeping for room readiness

House Cleaning Assistant - MK Cleaning Service LLC - Clairton, PA

(2025-03 - 2025-04)

• Clean and sanitize offices, restrooms, hallways, and common areas
• Sweep, mop, vacuum, dust, and polish floors and surfaces
• Empty trash bins and dispose of waste properly
• Refill restroom supplies and maintain sanitation standards
• Clean windows, carpets, and furniture as assigned
• Use cleaning equipment and supplies safely and correctly
• Follow company safety procedures and cleaning protocols
• Report maintenance issues or needed repairs to supervisors
• Secure buildings by locking doors after cleaning shifts
• Work independently or with a cleaning team to complete assignments
• Clean residential homes and apartment buildings
• Perform floor care, carpet cleaning, and restroom sanitation
• Maintain laboratories or office buildings during evening shifts
• Provide quality customer service while working in clients' homes or businesses

Cashier/Stocker/Customer Service - Micheals Arts and Crafts - South Park Township, PA

(2024-03 - 2024-04)

• Greet customers and provide friendly customer service
• Help customers locate products and recommend craft supplies or décor items
• Operate cash registers and process payments, returns, and exchanges
• Stock shelves and organize merchandise displays
• Assist with truck unloading and inventory replenishment
• Maintain store cleanliness and recovery standards
• Support online order fulfillment, including Buy Online Pickup In Store (BOPIS)
• Promote rewards programs, store credit cards, and customer surveys
• Assist in seasonal displays, planograms, and promotional setups
• Follow safety procedures and company policies
• Assist with custom framing orders
• Support crafting events or in-store activities
• Cut fabric or balloons in some stores
• Help with merchandising and inventory management

Outdoor Sales Representative - Counterpoint Connection - McKees Rocks, PA

(2023-09 - 2023-11)

• Represent nonprofit organizations and promotional campaigns at events
• Engage with customers face-to-face and explain services or causes
• Build positive relationships with community members and potential donors
• Participate in sales and marketing presentations
• Set up and break down promotional event stations
• Work with team members to meet sales and fundraising goals
• Provide excellent customer service and communication
• Attend daily training sessions on sales, leadership, and marketing skills
• Maintain professionalism and a positive attitude in fast-paced environments
• Assist with promotional strategies and event coordination

Caregiver/Personal Assistant - ProMedica HCR ManorCare - Clairton, PA

(2023-05 - 2023-09)

• Assist residents with daily living activities such as bathing, dressing, grooming, and eating
• Help patients move safely, including transferring and repositioning residents
• Monitor residents' conditions and report changes to nurses or supervisors
• Answer call lights and respond to resident needs promptly
• Maintain a clean, safe, and comfortable environment for residents
• Take vital signs and assist with basic nursing procedures under supervision
• Support residents emotionally and provide compassionate care
• Follow infection control, safety, and healthcare regulations
• Work closely with nurses, therapists, and healthcare staff to provide quality care
• Document patient information and daily activities accurately
• Maintain cleanliness and sanitation throughout the facility
• Prepare and serve meals according to dietary guidelines

Cashier/Stocker - PetSmart - West Mifflin, PA

(2022-08 - 2022-11)

• Greet customers and assist pet parents with products and services
• Answer questions about pet food, supplies, grooming, and pet care
• Operate cash registers and process purchases and returns
• Stock shelves and organize merchandise displays
• Prepare online pickup orders for customers
• Maintain store cleanliness and safety standards
• Assist with inventory, pricing updates, and promotional displays
• Care for store pets by feeding, watering, and cleaning habitats
• Monitor pets for signs of illness or injury and report concerns
• Promote loyalty programs, adoption events, and store services
• Work in multiple departments as needed, including cashiering and pet care

Daycare Assistant - Auberle - Clairton, PA

(2022-07 - 2022-08)

• Leading small group activities for children
• Supervising arts, crafts, and recreational activities
• Using positive behavior and strengths-based approaches
• Supporting families and serving as a positive role model
• Assisting with transportation for children and families in some programs

Cashier/Stocker Associate - Lowe's Home Improvement - West Mifflin, PA

(2022-06 - 2022-07)

• Greet customers and provide friendly customer service
• Help customers locate products and answer questions about home improvement items
• Assist customers with selecting merchandise for projects and repairs
• Stock shelves and organize displays
• Load merchandise for customers when needed
• Operate cash registers and process payments or returns
• Keep aisles, shelves, and work areas clean and safe
• Unload trucks and organize inventory in receiving areas
• Follow workplace safety procedures and company policies
• Work with team members to complete daily tasks and support store operations

Cashier/Customer Service - Walmart - West Mifflin, PA

(2021-11 - 2022-04)

• Greet customers and provide friendly assistance
• Answer questions about products, prices, and store locations
• Help customers find items and resolve concerns
• Stock shelves and organize merchandise
• Ensure displays are neat, clean, and fully stocked
• Rotate products and remove damaged or expired items
• Operate cash registers and self-checkout stations
• Process cash, card, and digital payments
• Bag customer purchases accurately
• Handle returns and exchanges when needed
• Pick and pack online grocery or pickup orders

Cashier/Team Member - Arby's - RB American Group/Fynnn Restaurant Group - West Mifflin, PA

(2020-11 - 2021-05)

• Greet customers in a friendly and professional manner
• Take customer orders accurately at the counter or drive-thru
• Answer questions about menu items and promotions
• Resolve basic customer concerns or direct issues to a manager
• Operate the cash register and POS system
• Process cash, credit card, and mobile payments
• Provide accurate change and receipts
• Refill condiments, cups, napkins, and food supplies
• Work cooperatively with coworkers during busy shifts
• Communicate effectively with kitchen and front-counter staff
• Assist other team members as needed

High School Diploma - Clairton School (2022-06)