Hospitality Team Member at Meddys (2025-05 – 2025-09)
- Welcomed over 100 guests daily, delivered proactive service, and served food orders accurately.
- Processed transactions accurately on POS system for in-store and curbside orders.
- Maintained a clean dining and work area to meet health and safety standards.
- Stocked back-of-house inventory proactively to prevent supply shortages during peak hours.
- Resolved customer complaints quickly and kept high guest satisfaction.
- Prepared and closed the store for daily business.
Hostess at Stroud's (2025-01 – 2025-04)
- Greeted and seated over 50 guests per shift.
- Managed phone reservations and processed curbside orders.
- Used the POS system to handle table seating, phone orders, and daily cash drawer balancing.
- Cleaned and maintained the front of house area to meet guest standards.
- Cleared and set tables quickly to cut down wait times.
Veterinary Assistant at Mission Animal Clinic (2023-10 – 2024-12)
- Assisted in 15+ daily surgeries and exams; managed anesthesia equipment and recovery for all animals.
- Educated pet owners on general health care, nutrition, and preventative medicine to improve pet health.
- Safely restrained and monitored animals of various sizes during exams, treatments, and vaccinations.
- Administered oral, topical, and injectable medications precisely as directed by veterinarians.
- Managed electronic and physical medical records for over 15 patients daily with 100% accuracy.
- Collected, labeled, and prepared lab samples including blood, urine, and cytology.
- Sanitized and stocked kennels and exam rooms daily.
- Sterilized and prepared surgical instruments and equipment for daily procedures.
Veterinary Assistant/Kennel Attendant at Allcare Animal Hospital (2021-08 – 2023-10)
- Fed, watered, walked and medicated over 15 dogs and cats daily following precise dietary and medication instructions.
- Sanitized and prepared 15+ kennels daily according to health standards.
- Monitored the health and safety of 15+ hospital patients and boarders per shift, reporting vital changes to the medical staff.
- Sterilized and organized patient rooms, clinic and boarding areas daily.
- Collected, labeled and prepared laboratory samples.
- Sanitized, autoclaved, and prepared surgical packs and instruments for daily procedures.
- Administer oral medication for hospital patients and boarders as administered by veterinarians.
Store Associate at ALDI (2019-02 – 2021-08)
- Handled daily POS transactions for 100+ customers.
- Addressed customer questions and guided customers to products.
- Completed daily tasks to ensure cleanliness of the store.
- Moved and stocked pallets daily using electric forklifts and manual carts with zero safety incidents.
- Organized and set up high-visibility product displays weekly.
Crew member/Manager at Jimmy John's (2017-03 – 2019-02)
- Input over 200 orders daily into POS system for in-store, drive through, and over the phone.
- Addressed customer inquiries and resolved high-stress conflicts to ensure customer satisfaction.
- Accurately counted and balanced cash drawers totaling $600 daily with a 100% accuracy rate.
- Assigned daily tasks to 5 team members per shift.
- Opened the store by preparing daily food amount and setting up front and back of house.
- Completed daily cleaning tasks to safely close the store and meet health standards.
- Quickly and accurately prepared over 300 sandwiches daily.
- Managed, organized, and prepared catering orders on time.
Manager in training at Little Caesar's (2016-09 – 2017-02)
- Processed over 100 orders daily into POS system for in-store and pick up customers.
- Settled customers questions and complex issues quickly to ensure a positive experience.
- Supervised 3 team members per shift, ensuring all opening and closing duties finished on time.
- Accurately counted and balanced cash drawers totaling $600 daily with a 100% accuracy rate.
- Prepared over 100 pizzas and pizza ingredients daily with speed and accuracy.
- Maintained a safe and clean kitchen according to health standards.
Assistant General Manager at Pita Pit (2015-04 – 2016-09)
- Accurately processed 200+ orders into POS system for in-store, pick up and catering.
- Supervised and delegated opening and closing duties for a team of 6 staff members per shift.
- Solved customer inquiries and complaints promptly, maintaining a high level of customer satisfaction.
- Accurately counted and balanced cash drawers totaling $400 daily with a 100% accuracy rate.
- Managed weekly staff schedules and accurately calculated tip distributions for a team of 15-20 employees.
- Ordered and managed daily inventory needs.
- Prepared 300+ pitas quickly and accurately to customer satisfaction.
