Freelancer
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I am a dynamic, empathetic professional with 13+ years of customer service expertise across multiple industries, leveraging exceptional interpersonal skills and a passion for helping others to create seamless experiences and build lasting relationships.
I believe human connection is the most powerful resource, and my personal mission is to always add a little sparkle to your experience. My goal is to elevate client experiences by addressing individual needs, offering proactive support, and building strong relationships. It brings me joy to creatively solve problems and support others in achieving their goals!
~ At Shotgun Live, strategically advised a portfolio of 100+ event organizers, providing individualized recommendations to drive community engagement and boost ticket sales.
~ Developed sales pitches to close new business and renew high-value client contracts; generating $10M+ GMV.
~ At 305 Fitness, doubled class bookings, revenue, and membership purchases in one month.
~ At KIPP Philadelphia, created a strong learning community of 25 students; student outcomes exceeded expectations, with 96% of students testing “on track for college readiness.”
Master of Arts in Teaching - Relay Graduate School of Education (Class of 2020)
Bachelor of Arts in Government, Minor in Education - Georgetown University (Class of 2018)
