Amanda Fortner

Greet customers upon arrival and provide assistance with check-in / check-out procedures Answer incoming calls and direct them to appropriate personnel Process credit card, cash, direct bill, and other forms of payment for guest accounts

General Manager - Red Roof Inn - Jasper, AL

(2022-11 - 2026-02)

• Greet customers upon arrival and provide assistance with check-in / check-out procedures
• Answer incoming calls and direct them to appropriate personnel
• Process credit card, cash, direct bill, and other forms of payment for guest accounts
• Maintain accurate records of all guest stays and changes
• Provide updated information regarding hotel amenities, services, and local attractions
• Prepare staff work schedules and assign team members to specific duties
• Handle hire and termination of staff members

General Manager - Quality Inn - Jasper, AL

(2014-10 - 2022-11)

• Processing new hire paperwork
• Scheduled Interviews of new applicants
• Managed payroll, time sheets, and schedules of all employees

Office Manager / Dispatcher - Fortner's Trucking, LLC - Jasper, AL

(2011-01 - 2012-01)

• Handled incoming calls
• Managed freight deliveries
• Processed paperwork for deliveries and payments

Graduate Diploma - General Studies - Hubbertville High School (1992-08 - 1998-05) Fayette, AL

Degree Unfinished - Paralegal Studies - Bevill State Community College (2012-05 - 2013-05) Jasper, AL