Amanda Frazier

Patient-focused, organized, hardworking, compassionate Registered Nurse with over 15 years experience in healthcare. Highly skilled in providing physical, emotional, and psychological support to patient and families in fast paced setting.

Patient Care Manager - Three Oaks Hospice

(2024-04)

• Supervision of all disciplines including, RN Case Managers, CNA's, Chaplains, Social Workers, Medical Records & Office Staff including coordination of care, hiring/disciplinary action/termination, scheduling.
• Interdisciplinary Team Meeting Leader.
• Monitor and audits agency charts both in house and in patients' home or facility to assure regulations, policies and procedures are being followed.
• Implementation of all Policies and Procedures as needed to meet regulatory requirements and changes.
• Coordination of new referrals with multiple referral sources as well as insurance eligibility verification.
• Interdisciplinary Team Meeting.
• Nurse Practitioner visit & payment scheduling.
• Implementation & revision of all Policies & Procedures yearly and as needed to meet regulatory requirements and changes.
• Conduct monthly mandatory in-services and annual skills fairs for clinical staff
• Audit and submit HIS
• Monthly billing audit
• Software migration from Wellsky/Consolo to Home Care Home Base

RN Case Manager - Medical City Weatherford

(2020-09 - 2025-08)

• Collaborative process of assessment, planning, facilitation and care coordination, while being the liaison between the patients, their families, and the healthcare providers.
• Promotes the patient's self-determination in all decisions and assists the health care teams understanding of and respect for the patient's or patients' representatives choice
• Discharge planning evaluations, identifying post-acute needs of patients and following up to assure patient discharges with the appropriate discharge plan
• Work closely with skilled nursing facilities, inpatient rehabs, long term acute care hospitals, home health, hospice, infusion and dme companies to assure patient post-acute care needs are met
• Performs InterQual including observation, admission and concurrent reviews. Working closely with physicians to assure patients are receiving the care they need while preventing unnecessary or duplication of services
• Contributes to decision making and decision support as a member of the interdisciplinary team

PRN RN Case Manager - Beyond Faith Hospice

(2019-04 - 2021-12)

• Caring and providing education to hospice patients, families and caregivers, starting with admission and continuing education until discharge.
• Support for patients and families including assessing, planning, implementing care and evaluating care provided.
• Worked closely with my team to assure the best patient care possible. Collaboration with the Interdisciplinary team every two weeks on patient's plan of care
• Oncall rotation

RN Case Manager - Aviator Home Health

(2018-05 - 2019-04)

• Initial and ongoing comprehensive patient assessment including patients physical, mental and psychosocial needs
• Develop care plans to prevent disease exacerbation and improve outcomes and increase patient engagement in self-care.
• Oversee patient care while collaborating with all disciplines to assure patient obtains the maximum level of independence and safety while minimizing emergency department care and hospitalizations.
• Educate patient and families on comorbidities, medications, wound care, wound prevention and safety

Clinical Nurse - Texas Oncology

(2017-06 - 2018-05)

• RN to Medical Oncologist/Hematologist
• Collaborating with Oncologist and other clinicians to carry out treatment plans ordered by physician
• Monitoring labs, imaging studies, consults and pathology
• Access central lines and dressing changes
• Provide education to patient and their families on the disease, chemotherapy both oral and infused, other medications prescribed and possible side effects
• Ongoing support and compassionate care for patient and families with cancer diagnoses and blood disorders.
• Adhering to the Medicare Oncology Care Model to assure physician reimbursement rate

RN Case Manager - Encompass Home Health

(2015-08 - 2017-06)

• Initial and ongoing comprehensive patient assessment including patients physical, mental and psychosocial needs
• Develop care plans to prevent disease exacerbation and improve outcomes and increase patient engagement in self-care.
• Oversee patient care while collaborating with all disciplines to assure patient obtains the maximum level of independence and safety while minimizing emergency department care and hospitalizations.
• Educate patient and families on comorbidities, medications, wound care, wound prevention and safety

Director of Clinical Services - Lion Hospice

(2014-09 - 2015-08)

• Supervision of all disciplines including, RN Case Managers, CNA's, Chaplains, Social Workers, Medical Records & Office Staff including coordination of care, hiring/disciplinary action/termination, scheduling.
• Interdisciplinary Team Meeting Leader.
• Monitor and audits agency charts both in house and in patients' home or facility to assure regulations, policies and procedures are being followed.
• Implementation of all Policies and Procedures as needed to meet regulatory requirements and changes.

Director of Clinical Services - Regional Hospice

(2013-05 - 2014-09)

• Supervision of all Disciplines including, RN Case Managers, CNA's, Chaplains, Social Workers, Medical Records & Office Staff including coordination of care, hiring/disciplinary action/termination, scheduling.
• Oversight of two satellite offices
• Conduct all staff/discipline training for EMR with initiation and with all updates to the system.
• Daily management and all maintenance including agency customization of the EMR.
• Coordination of new referrals with multiple referral sources as well as insurance eligibility verification.
• Led Interdisciplinary Team Meeting.
• Medical Director & Nurse Practitioner visit & payment scheduling.
• Implementation & revision of all Policies & Procedures yearly and as needed to meet regulatory requirements and changes.
• Conduct monthly mandatory in-services and annual skills fairs for clinical staff.
• Provide community hospice education.
• Over-sight of Quality Assurance Performance Improvement committee.
• Processing of all Medicare ADR requests for records on payment denials.
• Working closely with Administrator on development of yearly budget and assure the agency is within its budget.
• Monitor and audit agency charts both in house, in patients' home and facility to assure regulations, policies and procedures were being followed.

RN Case Manager - Regional Hospice

(2011-04 - 2013-05)

• Caring and providing education to hospice patients, families and caregivers, starting with admission and continuing education until after discharge.
• Support for patients and families including assessing, planning, implementing care, symptom management and evaluating care provided.
• Worked closely with my team to assure the best patient care possible. Collaboration with the Interdisciplinary team weekly on patient's plan of care.
• On call rotation

Associates of Science - Nursing - Bolivar Technical College (2007 - 2009)