Amanda Harrington

Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule and personnel management. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Learning Ambassador - Amazon

(2020-10 - 2022-03)

• Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
• Helped students master learning concepts through one-on-one and small group training.
• Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
• Monitored students in use and care of warehouse equipment and materials to prevent injuries and damage.
• Maintained professionality and efficiency while working closely with leadership.
• Conducted product demonstrations to explain details, highlight features and show use.

Cashier Team Lead - Five Below

(2022-04 - 2022-08)

• Answered customer questions and provided store information.
• Inventoried stock and placed new orders to maintain supplies for expected demand.
• Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
• Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
• Trained new team members in cash register operation, stock procedures and customer services.
• Learned roles of other departments to provide coverage and keep store operational.
• Assisted with training new cashiers and customer service team member to increase speed of onboarding.

Team Lead - ClearWater Express Wash

(2022-08)

• Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
• Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries
• Implemented performance, quality and efficiency measures to achieve aggressive production goals.
• Rotated through series of different stations based on team needs.
• Documented production levels and materials used to keep management informed.
• Delegated daily tasks to team members to optimize group productivity.
• Fostered positive employee relationships through communication, training and development coaching.

Diploma - Kaufman High School (2016-05)