Amanda Herald

I have over 13 years of experience, including as a Security Guard, as a Food Server and as an Asst Manager in industries including Food Stores, Wholesale Trade-Durable Goods and General Merchandise Stores. Most recently, I have been working as a Security Guard at The Landing Zone from December 2012 to June 2013. I hold a Diploma degree in General Studies from Columbia Central High School. Authorized to work in the US for any employer

Tsc - Clc corporate lodging (fleetcor) - Lexington, KY

(2023-03)

Make reservations and book rooms and help clients check into a hotel and make changes to their reservations and help desk.

GSL - Minit Mart Store 535 - Bowling Green, KY

(2022-07)

Ast. Manager - Check Into Cash - Lexington, KY

(2021-09 - 2022-04)

Gave payday loans, answered phones, did reports, advertised for the business, made phone calls, customer service duties.

Manager - Cash Express - Lexington, KY

(2020-10 - 2021-01)

Would give customer's weekly, bi weekly, bi monthly, monthly payday loans

Security Guard - The Landing Zone - Fort Knox, KY

(2012-12 - 2013-06)

• Prevented theft.
• Guarded designated areas.
• Patrolled areas for suspicious activity.
• Reported daily activities.
• Called police or fire department in emergencies.
• Responded to alarms.
• Investigated disturbances.
• Locked up at close.
• Escorted individuals for safety reasons.
• Operated detecting devices.
• Prevented passage of prohibited articles or persons into restricted areas.
• Warned people when they break the rules.

Security Guard - Dynamic Security - Hazard, KY

(2012-03 - 2012-09)

• Prevented theft.
• Guarded designated areas.
• Reported daily activities.
• Called police or fire department in emergencies.
• Locked up at close.
• Reported damage, theft, vandalism, presence of unauthorized persons, suspicious activity, injury.

Server, Food - Jabo's State Of Mind - Hazard, KY

(2011-11 - 2011-12)

• Took customer orders.
• Delivered food and drinks to customers at their tables.
• Checked customer identification before serving alcoholic beverages.
• Collected customer payments.
• Wrote out order slips.
• Memorized customer orders.
• Relayed orders to kitchen staff by computer.
• Checked in with customers during their meals or drinks.
• Resolved any customer complaints and fixed any errors in their orders.
• Prepared food as necessary.
• Prepared checks that listed and totaled meal costs and sales taxes?.
• Bussed tables.

Asst Manager - Dollar Tree - Prestonsburg, KY

(2010-09 - 2010-10)

• Knowledge sets include: Manager, management, sales, managing, firing, hiring, training employees, scheduling, assistant manager, Management, business management, customer relations, training, Bar code reader equipment, Barcode scanners, Card readers, Cash registers, Credit card readers, Magnetic card readers, Staff scheduling software.

Asst. Manager - Swifty - Louisville, KY

(2002-09 - 2004-06)

• Took care of all the paperwork.
• Opened and closed everyday.
• Pumped peoples gas.

Front Desk Clerk/ Night Audit - Golden Manor Motel - Muldraugh, KY

(2002-04 - 2002-08)

• Greeted and registered guests.
• Assigned rooms to guests.
• Verified customer credit.
• Determined customer payment methods.
• Contacted housekeeping or maintenance staff when guests report problems.
• Made and confirmed reservations.
• Issued room keys and instructions to bellhops.
• Directed guests to room or other points of interest.
• Kept records of room availability and guest accounts manually and using computers.
• Provided information about hotel services, features, and amenities.
• Maintained positive guest relations.
• Posted charges for rooms and amenities.

Front Desk Clerk/Night Audit - Fiesta Motel - Panama City Beach, FL

(2001-05 - 2001-10)

• Greeted and registered guests.
• Assigned rooms to guests.
• Verified customer credit.
• Determined customer payment methods.
• Contacted housekeeping or maintenance staff when guests report problems.
• Made and confirmed reservations.
• Issued room keys and instructions to bellhops.
• Directed guests to room or other points of interest.
• Kept records of room availability and guest accounts manually and using computers.
• Provided information about hotel services, features, and amenities.
• Maintained positive guest relations.
• Posted charges for rooms and amenities.

Asst. Manager - Ritz Food Store - Panama City Beach, FL

(2001-02 - 2001-05)

• Took care of all the paperwork, ordering stock, paying vendors, making schedules for employees, over saw the whole store.

Diploma - General Studies - Columbia Central High School (1996)