Medical Assistant Student (Practicum) at UnityPoint Clinic (2024-04 – Present)
- Performed venipuncture
- Collected vital signs and patient histories to support accurate diagnoses
- Documented patient information in EPIC system to maintain accurate medical records
- Partnered with providers to ensure comprehensive patient care
- Streamlined transitions between care areas to improve patient experience
- Prepared exam rooms to ensure readiness for patient examinations
- Ensured adherence to HIPAA regulations
Youth Ministry Volunteer at Calvary Church-The Quad Cities (2025-04 – Present)
- Facilitated small group discussions to encourage spiritual growth and connection.
- Coordinated youth group activities and events to enhance community engagement and strengthen youth connections.
- Assisted in planning and executing weekly service for youth members.
- Provided support to troubled teens facing difficult family issues, fostering trust and open communication.
- Maintained safety and order in facility by actively monitoring activities and resolving conflicts, ensuring a positive environment. a safe and welcoming environment for all youth participants.
Barista Shift Supervisor at Milltown Coffee Company (2025-04 – Present)
- Oversaw daily operations of a coffee shop during shift, ensuring efficient service and high customer satisfaction.
- Managed inventory levels and ordered supplies to ensure optimal stock availability during peak service times.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Ensured cleanliness and organization of workstations and customer areas.
- Executed end-of-shift duties, reconciling cash, restocking shelves, and cleaning work areas for seamless next-day operations.
Supervisor at Vibrant Credit Union (2025-07 – 2026-05)
- Supervised daily operations in member service area, improving customer experience through effective management.
- Resolved customer complaints promptly, contributing to high levels of customer satisfaction.
- Coordinated team schedules to maintain adequate coverage during peak hours, ensuring seamless service delivery.
- Managed inventory of supplies and equipment for efficient branch operations.
