Interim Housing Site Director
The Ali Forney Center - New York, NY
August 2022 to April 2024
- Directed daily operations and supervision of a 24/7 housing program for LGBTQ youth facing homelessness across multiple sites.
- Executed successful crisis intervention and subsequent care plans.
- Coordinated with clinical and case management teams to monitor client progress and address their needs.
- Developed record-keeping procedures for quality assurance.
- Led staff as well as client meetings to communicate updates on policies and gather feedback.
Case Manager
The Ali Forney Center - New York, NY
May 2017 to July 2022
- Ensured individualized service planning for 12 housing clients through weekly sessions, employing motivational interviewing and crisis intervention skills.
- Conducted treatment planning and case conferences with supervisory and clinical teams to address client needs.
- Coordinated support services through referrals, ensuring seamless client service engagement, and follow-up.
- Maintained comprehensive service records meeting mandatory compliance requirements.
Program Aide
The Ali Forney Center - New York, NY
September 2015 to April 2017
- Developed and executed quality assurance protocols ensuring alignment with DYCD and OCFS standards.
- Authored detailed program manuals to assist employees and clients.
- Delivered counseling and case management support to clients.
- Supported supervisory staff by handling day-to-day program responsibilities.
Interim Community Outreach Coordinator
Adelphi University School of Social Work - Garden City, NY
October 2014 to August 2015
Responsibilities
- Strategically develop the school’s first student outreach initiatives covering Nassau and Suffolk County’s human service agencies and public schools
- Create engaging informational presentations to teach prospective students about the field of Social Work and professional degrees
- Facilitate communication between prospective students and several University admissions teams
- Building lasting relationships to provide follow-up services with prospective and current students to assess level of readiness for a career in Social Work
Residential Youth Counselor
The Ali Forney Center - New York, NY
June 2014 to August 2015
Responsibilities
- Collaborate with team of supervisors, case managers and counselors to maintain a supportive, LGBT-affirming environment for homeless youth residents in a transitional housing program
- Facilitate curriculum-based workshops on transgender identity, PrEP and PEP, STIs, financial literacy and independent living skills
- Provide referrals to residents for outside service agencies to address healthcare, housing and mental health counseling needs
- Conduct crisis mediation to support needs of all residents as needed
Youth and Justice Program Associate
Herstory Writers Workshop - Centereach, NY
May 2013 to December 2014
- Created and facilitated new therapeutic and empowering memoir-writing groups for at-risk students, girls empowerment groups, LGBTQ youth, homeless youth, and incarcerated women and girls
- Created program documentation forms and procedures now used by entire organization
- Collaborated with advocacy organizations to join youth justice reform campaigns
- Maintained relationships with incarcerated youth and adults upon re-entry to provide referral services and build organization membership base
