Lead Teacher at Rocky Mountain Preschool (formerly Busy Little Hands Early Learning Center) (2022-08 – 2023-06)
- Managed daily classroom operations in compliance with state licensing regulations and internal policies
- Maintained accurate and confidential student records using childcare management software and tracking systems
- Reviewed enrollment, medical, and authorization forms to ensure completeness and compliance
- Prepared written reports including incident documentation, behavior summaries, and parent communications
- Trained and mentored staff on procedures, documentation standards, and system usage
- Ensured adherence to safety, health, and behavioral policies; identified and escalated issues when necessary
- Coordinated daily schedules, activities, and communication with parents and staff
Assistant Teacher at Rocky Mountain Preschool (formerly Busy Little Hands Early Learning Center) (2020-09 – 2022-08)
- Supported classroom instruction and operations following structured lesson plans and schedules
- Entered attendance, notes, and reports into electronic tracking systems to maintain accurate records
- Completed incident and accident reports with detailed and objective documentation
- Communicated with parents regarding schedules, policies, and student progress
- Assisted with inventory tracking and supply management using checklists and tracking tools
- Maintained organization of classroom materials and records
Bell Hop Customer Service Representative at Pechanga Resort & Casino (2015-09 – 2016-04)
- Provided high-volume customer service in a fast-paced hospitality environment
- Verified guest identity, reservations, and service requests using internal management systems
- Maintained tracking and chain-of-custody procedures for guest property and luggage
- Documented shift activity, guest issues, and follow-up actions for continuity of operations
- Prioritized service requests, including VIP guests, while maintaining accuracy and professionalism
Valet Attendant Dispatcher at Pechanga Resort & Casino (2014-09 – 2015-09)
- Coordinated vehicle retrieval operations using dispatch systems and real-time prioritization
- Maintained logs of vehicles, keys, and transactions; performed end-of-shift reconciliation
- Resolved customer service issues related to ticketing and vehicle tracking
- Communicated with staff and security to ensure smooth operations
- Documented incidents, service delays, and operational notes
Valet Attendant at Pechanga Resort & Casino (2013-10 – 2014-09)
- Provided customer service in a high-traffic environment while maintaining professionalism
- Tracked vehicle status and verified tickets and identification prior to release
- Followed safety procedures and documented incidents, damage claims, and service issues
- Maintained organization and accuracy in vehicle tracking systems
