Amanda Jones

Detail-oriented and highly organized medical billing professional with hands-on clinical experience as a Medical Assistant and recent formal training in Medical Billing and Coding.

Background in healthcare, retail management, and customer service with proven strengths in leadership, accuracy, multitasking, and time management. Committed to maintaining patient confidentiality, ensuring accurate claim processing, and supporting efficient revenue cycle operations.

Homemaker (2020-01 – Present)

Manager of General Merchandise at Target (2023-01 – 2024-01)

• Supervised team members and managed daily operational workflow
• Maintained inventory accuracy and handled financial reporting
• Trained and coached employees to improve performance and productivity
• Managed scheduling and ensured efficient task completion

Food Runner/Expo at Barefoot Bernie's (2022-01 – 2023-01)

Assistant Manager, General Merchandise at Kroger (2018-01 – 2020-01)

• Assisted in overseeing department operations and staff
• Managed inventory control and merchandising plans
• Resolved customer concerns while maintaining high satisfaction standards
• Ensured compliance with company policies and procedures

Server at Olive Garden (2017-01 – 2018-01)

Server at Applebee's (2015-01 – 2017-01)

Medical Assistant at Western Branch Center For Women (2014-01 – 2015-01)

• Collected patient information and updated electronic health records
• Verified insurance eligibility and processed documentation
• Assisted with medical procedures and patient intake
• Maintained HIPAA compliance and confidentiality standards

Medical Assistant at Chesapeake Center For Cosmetic & Plastic Surgery (2013-01 – 2014-01)

• Assisted physician with patient care and procedures
• Maintained accurate patient records and documentation
• Verified insurance information and prepared patient charts
• Scheduled appointments and supported front-office operations

Medical Billing & Coding – Bryant & Stratton College

Medical Assistant Program – Everest College

High School Diploma – Western Branch High School