Amanda Kuhn

Dynamic recreation, wellness, and customer experience professional with 20+ years of leadership experience across health club, retail, and membership environments. Skilled at increasing member engagement, supporting wellness programming, leading teams, and creating welcoming spaces that encourage participation, retention, and community connection. Known for balancing operational excellence with genuine relationship-building and a passion for health, recreation, and wellbeing.

Boutique Shop Manager | Membership Representative | Front Desk Associate at CBRC Health & Fitness (2024-04 – Present)

• Lead daily pro shop and on-site boutique operations within a busy health club environment, supporting strong retail performance and member satisfaction.
• Assist membership growth through tours, onboarding, guest pass coordination, and follow-up engagement.
• Coordinate scheduling for training sessions, classes, and club activities.
• Train staff on service standards, sales approach, and operational procedures.
• Build relationships with members to enhance retention and club experience.
• Maintain merchandising, inventory accuracy, and operational organization.

Owner / Operator at Pink Pearl Boutique (2013-03 – 2024-04)

• Founded and operated a successful boutique focused on exceptional customer experience and community engagement.
• Managed staffing, budgeting, payroll, purchasing, marketing, and daily operations.
• Planned events, promotions, and community engagement initiatives.
• Developed social media marketing campaigns and brand presence.
• Built long-term client relationships through personalized service.
• Oversaw merchandising strategies, vendor relations, and inventory management.

Store Manager at Vanity Women's Clothing (2000-10 – 2013-12)

• Managed operations across multiple retail locations with strong customer service focus.
• Recruited, trained, coached, and supervised staff teams.
• Led sales initiatives and VIP customer engagement programs.
• Conducted audits, inventory management, and loss-prevention training.
• Partnered with regional leadership on performance initiatives.

High School Diploma – Wendell High School