Amanda Moliterno

Client services and program operations professional with experience helping individuals navigate complex systems, understand financial and service-related information, and identify practical resources. Skilled in financial wellbeing education, needs assessment, goal setting, resource navigation, documentation, and cross-functional coordination. Experienced communicating complex information clearly to diverse populations while managing sensitive information and competing priorities.

Addiction Counselor at Emory Addiction Center (2026-03 – Present)

Provided individualized guidance and education to clients across outpatient and IOP/PHP settings, helping individuals understand complex information, identify barriers, connect with resources, and develop practical plans to meet their goals.

• Provided individualized education and coaching around financial wellbeing, financial behaviors, budgeting, and resource management as part of broader goal-setting and behavior-change work.
• Helped individuals identify barriers, evaluate available resources, and develop actionable plans based on their individual circumstances and goals.
• Communicated complex information in an accessible, nonjudgmental manner to individuals with diverse backgrounds and needs.
• Coordinated referrals and services across providers and community resources while maintaining accurate and confidential documentation.
• Managed multiple clients and competing priorities while maintaining consistent follow-through and high-quality service.

MAT Program Manager at View Point Health (2022-11 – 2026-02)

Managed operations for a community behavioral health program, coordinating people, processes, resources, documentation, and service delivery while supporting clients through complex systems.

• Managed day-to-day program operations, including enrollment, referrals, resource coordination, documentation, tracking, and communication across multiple departments.
• Developed workflows, policies, procedures, and tracking systems to create structure and improve consistency within a developing program.
• Coordinated multidisciplinary staff and leadership to resolve barriers and maintain continuity of services.
• Monitored program data and outcomes to support operational decisions, funding proposals, and program planning.
• Supported clients through changes in program capacity, coordinating referrals and transitions to ensure continuity of care.

Mental Health and Addictions Counselor at Alliance Recovery Center (2018-07 – 2022-10)

Provided client education, coaching, resource navigation, and group-based support while helping individuals identify goals and develop practical strategies for improved stability and wellbeing.

• Provided education and individualized coaching related to financial wellbeing, budgeting, resource navigation, and goal setting.
• Facilitated groups focused on practical skills, behavior change, and recovery-related education.
• Connected clients with community resources and services based on identified needs and barriers.
• Maintained detailed documentation and coordinated care with internal and external providers.

Master's of Science in Education, Clinical Mental Health and Addictions Counseling – Youngstown State University (2017-12)

Bachelor of Arts in Psychology – Ohio University (2012-12)