Amanda Smith

Dynamic and result-driven Business Intelligence Developer with extensive experience turning complex data into actionable insights through SQL query optimization and interactive dashboard development. Familiar with ETL processes that integrate diverse data sources while maintaining data integrity. Adept at leveraging Business Objects and SAP BusinessObjects to create sophisticated data visualizations that drive strategic decision-making.

Technical foundation in database management combined with exceptional stakeholder collaboration skills enables delivery of high-value BI solutions that address business challenges across healthcare and utility industries.

RCM Analyst at LabCorp (2025-01 – Present)

Translated complex business requirements into technical specifications for reporting solutions. Implemented data quality frameworks to ensure accuracy and reliability of analytics deliverables. Converted legacy terminal screens to modern database schema to utilize newly implemented technologies.

• Modernized existing reports through successful conversion to new technologies that improved reporting efficiency using AI.
• Conducted thorough terminal system investigations to allow data access.
• Developed IT solutions based on detailed requirements that met critical business needs.

Systems Analyst at Christiana Care Health System (2017-01 – 2025-01)

Developed complex SQL queries to extract and analyze data for various departmental needs. Engineered interactive business intelligence dashboards to transform raw healthcare data into actionable Utilization Management insights. Supported ETL processes to integrate disparate data sources for analytics solutions.

Served as subject matter expert for Clinical Data Initiaves utilizing Business Objects data. Developed system enhancements to user experience and workflow functionalities. Partnered with Care Management leadership to strategize and implement new initiatives for operational improvements.

Collaborated with CareVio customers to support Aerial Application operations and maintain patient database integrity.

• Developed specialized SQL queries that addressed complex data reporting requirements across departments.
• Implemented critical system upgrades that improved Aerial Application performance and user accessibility.
• Designed innovative configuration solutions that enhanced functionality of patient management systems.
• Executed strategic initiatives alongside Care Management leaders that resulted in measurable operational efficiencies.

Senior Programmer | Analyst at Children's Hospital of Philadelphia (2016-01 – 2017-01)

Created data visualization models using business intelligence tools to support grant funding decisions. Managed critical data uploads ensuring accuracy and timeliness. Researched complex data issues within grants management applications.

Led process implementation initiatives within grants management software. Gathered detailed requirements for IT solutions to address business needs. Collaborated with internal stakeholders to design and implement technical solutions aligned with business requirements.

• Delivered customized solutions that effectively addressed internal customer business requirements.
• Resolved persistent data issues that improved grants management application performance.
• Orchestrated efficient data uploads that maintained data integrity within grants management systems.
• Spearheaded process implementation projects that optimized grants management workflows.

Report Writer at Chesapeake Utilities Corporation (2013-01 – 2015-01)

Built SAP Business Objects Dashboards using Versions 3.5 through 4.1 to provide intuitive data visualization for internal customers. Translated complex business requirements into technical specifications for BI reporting solutions. Implemented data quality frameworks to ensure accuracy and reliability of analytics deliverables.

Converted legacy reports to utilize newly implemented technologies. Researched data discrepancies to identify root causes. Gathered requirements for IT solutions to address business reporting needs.

• Created sophisticated Business Objects Dashboards that enhanced data visualization capabilities.
• Modernized existing reports through successful conversion to new technologies that improved reporting efficiency.
• Conducted thorough data issue investigations that led to effective resolution strategies.
• Developed IT solutions based on detailed requirements that met critical business needs.

Report Developer at Edgecraft Corporation

Project Manager - Business Systems at Johnson & Johnson | DePuy Synthes

Systems Analyst at Accenture Technology Solutions

Supply Chain Analyst at Tasting Baking Company

Bachelor of Science in Computer Information Systems – Temple University