Amanda Wells

Results-driven healthcare operations professional with over 10 years of progressive leadership experience in pediatric specialty care, outpatient clinics, surgical services, and primary care. Currently serving as a Medical Assistant II in Pediatric Pulmonary, Allergy & Immunology at Texas Children's Hospital, supporting operations across two high-volume specialty clinics.

Graduated Magna Cum

Laude with a Bachelor of Science in Healthcare Management (3.9 GPA) from the University of Phoenix. Seeking a Medical Office Manager, Healthcare Supervisor, Clinic Manager, or Clinical Operations Manager position.

Medical Assistant II – Pediatric Pulmonary, Allergy & Immunology - Texas Children's Hospital - Houston, TX

(2024-12)

• Support daily operations across two high-volume Pediatric Pulmonary, Allergy & Immunology specialty clinics, ensuring efficient patient flow, provider productivity, and exceptional patient care.
• Coordinate patient flow to maximize provider efficiency and improve patient access.
• Maintain accurate Epic documentation while supporting quality initiatives, regulatory compliance, and continuity of care.
• Complete assigned weekly Medical Assistant responsibilities with accuracy, accountability, and adherence to departmental standards and deadlines.
• Educate patients and families on asthma management, allergy and immunology treatment plans, medications, and follow-up care.
• Collaborate with multidisciplinary teams to deliver high-quality, patient-centered care.
• Promote operational excellence by maintaining clinic readiness, supporting workflow improvements, and ensuring compliance with hospital policies and infection prevention standards.

Team Lead Medical Assistant - Pediatrix Medical Group - Houston, TX

(2022-11 - 2024-03)

• Supervised and mentored a team of 4–6 Medical Assistants.
• Managed clinical workflow, resulting in a 30% reduction in patient wait times.
• Trained and onboarded new employees.
• Managed inventory, equipment readiness, and clinic operations.
• Partnered with physicians and leadership to improve operational performance and patient satisfaction.

Lead Medical Assistant (Perioperative) - Mia Aesthetics

(2021-09 - 2022-11)

• Coordinated daily clinical operations.
• Managed patient flow, inventory, and compliance.

Medical Assistant - Women's Specialists of Clear Lake

(2018-02 - 2021-08)

• Supported physicians with scheduling, referrals, onboarding, and EMR documentation.

Medical Assistant - Clinic 45

(2017-02 - 2018-01)

• Provided clinical and administrative support.

Home Health Aide / Personal Care Aide

(2011 - 2015)

• Provided compassionate in-home care and ADL assistance.

Bachelor of Science - Healthcare Management - University of Phoenix (2026-07-26)

Associate of Science - Pre-Nursing - South College

Certification - Medical Assistant - College of Health Care Professions