Amar Abdeen

Customer-focused hospitality and salon professional with 5+ years of experience delivering exceptional guest experiences, driving sales, managing appointments, and supporting daily operations in fast-paced environments. Experienced in salon reception, customer service, POS systems, scheduling, retail product recommendations, and building strong client relationships. Holds a Bachelor's Degree in Hospitality & Tourism Management and is passionate about helping clients feel confident while ensuring an organized and welcoming environment.

Front Desk Receptionist - Level Up Salon & Spa - Celebration, FL

(2024-04 - 2025-08)

• Welcomed clients and created a positive first impression while providing exceptional customer service.
• Scheduled and confirmed appointments while maintaining an organized daily calendar.
• Managed client check-in and check-out processes using salon POS software.
• Recommended salon products and services based on client needs, contributing to retail sales goals.
• Answered phones, responded to inquiries, and resolved customer concerns professionally.
• Assisted with inventory monitoring and communicated supply needs to management.
• Maintained a clean, organized, and professional front desk and retail area.
• Supported salon operations by coordinating communication between guests and service providers.

Assistant Manager of Operations - Halal Food Express - Celebration, FL

(2020-06 - 2024-04)

• Oversee daily operations and assign responsibilities to team members to ensure efficient workflow.
• Process transactions accurately using POS systems and maintain cash-handling procedures.
• Collaborate with team members to achieve operational and customer satisfaction goals.
• Monitor inventory levels and communicate purchasing needs to management.
• Maintain compliance with sanitation, safety, and quality standards.
• Contribute to revenue growth through customer engagement and service-focused sales.

Bachelor of Science - Hospitality & Tourism Management - Florida International University (2025-08)