Amaya Barnes

Dedicated and adaptable service industry professional with over 5 years of experience in fast-paced environments including food service, retail, and customer support. Strong communicator with a commitment to maintaining high standards in cleanliness, food safety, and customer satisfaction. Proven ability to lead teams, train staff, and deliver exceptional service.

Cashier - Lowes - Merced, CA

(2025-09)

• Provided friendly, efficient customer service by accurately processing purchases, returns, and exchanges
• Operated POS systems to handle cash, credit, debit, and gift card transactions with precision
• Assisted customers with product inquiries, pricing, promotions, and Lowe's loyalty programs
• Maintained a clean, organized checkout area while following company policies and procedures
• Balanced cash drawers and ensured transaction accuracy at the end of shifts
• Supported loss prevention efforts by following security and safety guidelines
• Collaborated with team members and supervisors to ensure smooth store operations
• Demonstrated strong communication, multitasking, and problem-solving skills in a fast-paced retail environment

Crew Member - McDonalds - Fresno, CA

(2024-07 - 2025-01)

• Greet customers promptly and take orders accurately at the front counter or drive-thru
• Prepare and assemble food and beverages according to McDonald's quality, safety, and hygiene standards
• Operate kitchen equipment, cash registers, and drive-thru systems safely and efficiently
• Ensure orders are completed correctly and delivered in a timely manner
• Maintain cleanliness of workstations, dining areas, restrooms, and kitchen spaces
• Follow food safety, health, and sanitation guidelines at all times
• Restock supplies and assist with inventory as needed
• Handle cash and electronic payments accurately
• Work collaboratively with team members and managers to meet service goals
• Respond professionally to customer questions or concerns

Certified Trainer - Raising Cane's - Citrus Heights, CA

(2022-06 - 2023-11)

Trained and mentored new team members to ensure high performance and adherence to company standards. Maintained a sanitized and stocked kitchen environment to optimize efficiency. Prepared visually appealing and flavorful meals following safety and nutritional standards. Managed portion control and food prep for service flow.

Café Associate - Sam's Club - Vacaville, CA

(2022-01 - 2022-06)

Educated customers on food ingredients and nutritional value to assist in purchase decisions. Prepared food and beverages to corporate quality and quantity standards. Maintained cleanliness of displays and food stations, enhancing product appeal. Ensured food safety through accurate temperature control and sanitation practices.

Cashier / Cook - Taco Bell - Vacaville, CA

(2021-02 - 2022-01)

Handled cash transactions and customer inquiries with professionalism. Cross-trained as a cook to assist in food preparation and kitchen setup. Maintained stock levels and ensured the availability of customer service items.

Cashier - Wingstop - Vacaville, CA

(2021-10 - 2021-11)

Took customer orders and ensured satisfaction. Delivered astonishing customer Service. Maintained a clean dining area and prepared food for timely delivery.

Cashier - Walmart - Vacaville, CA

(2021-01 - 2021-03)

Assisted customers during checkout and resolved issues with product scanning.

Sales Associate - Walmart - Suisun, CA

(2020-01 - 2020-07)

Stocked inventory across multiple departments and maintained visually appealing displays.

Tutor - Harvest Park Educational Center - Merced, CA

(2019-10 - 2020-03)

Provided one-on-one academic and behavioral support to students.

Customer Service / Janitorial - Hair Salon - Merced, CA

(2019-06 - 2019-12)

• Booked appointments, processed transactions, handled customer inquiries, and maintained salon
• Delivered exceptional customer service by greeting clients warmly and ensuring a positive salon experience
• Managed appointment scheduling, confirmations, and walk-ins using salon booking systems
• Handled phone calls, emails, and in-person inquiries professionally and efficiently
• Processed payments, retail product sales, and returns accurately
• Assisted clients with service recommendations, promotions, and product information
• Maintained a clean, welcoming reception and waiting area
• Coordinated with stylists to ensure smooth daily operations and timely service
• Resolved customer concerns professionally to maintain client satisfaction and loyalty
• Demonstrated strong multitasking, communication, and organizational skills in a fast-paced environment

Sierra College (2020-01)

High School Diploma - Merced High School (2020-06)