U.S. Citizen - Federal Law Enforcement Professional
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In the role of Deportation Officer, the duties include performing investigations, custody, location and identification as well as arrest, prosecute and deportation of individuals who are alien to the United States (US). Assisting with the apprehension of immigrants who are in the United States illegally or have been granted status/permission to be in the US legally and are no longer permitted to stay as a result of violating immigration or related laws. Conducting routine interviews, preparing investigative reports for prosecution or administrative actions.
Deportation Officer Trainee (DO) (1801) - Department of Homeland Security - Immigration Customs Enforcement (ICE) - Denver Field Office, Centennial, CO 80111
(2025-09 - 2026-03)
In the role of Deportation Officer, the duties include performing investigations, custody, location and identification as well as arrest, prosecute and deportation of individuals who are alien to the United States (US). Assisting with the apprehension of immigrants who are in the United States illegally or have been granted status/permission to be in the US legally and are no longer permitted to stay as a result of violating immigration or related laws. Conducting routine interviews, preparing investigative reports for prosecution or administrative actions.
Volunteer Coordinator and Support Program (0301) - Department of Homeland Security - Immigration Customs Enforcement (ICE) - Denver Field Office, Centennial, CO 80111
(2025-03 - 2025-09)
In performing duties on detail to the ICE Field Office in Denver, CO I worked in assistance to the Criminal Alien Apprehension Program (CAP) program, processing cases for CAP and Special Operations. Assisting as a liaison between USCIS, ICE and HSI. Researching detainee history, as well as provide assistance to the Detention Officers in lodging detainers, receiving information via the duty box or by phone, on local county jails for release of immigrants to ICE custody for processing.
Aid with detained and non-detained dockets, with local Department of Corrections or Bureau of Prisons, Background Check Registry (BCR), etc. Assisted with preparations for major enforcement operations, including coordination with federal and local partners.
Immigration Services Officer I (1801) - Department of Homeland Security - US Citizen Immigration Services (USCIS) - Denver Field Office, Centennial, CO 80111
(2023-06 - 2025-09)
Processing applications and petitions for adjudications. Applicants who are applying for their work authorization, permanent resident cards, naturalizations, parole, certificate of citizenship, etc.
Requests for special accommodation, pending benefits, mail inquiries, ADIT stamps, interview requests, etc. As an Immigration Services Officer (ISO) you must lawfully determine and review the status of the request or application the beneficiary or petitioner are being processed and interviewed for by the field office. By following the law and conforming to the policies set by USCIS, and DHS, as an ISO I am responsible for making sure I conduct the proper security checks, reasonable and legal determination based on the Immigration and Nationality Act (INA) on the decisions of cases worked for the actions of the approval or denial.
Working in coordination with Fraud Detection National Security (FDNS), ICE, CBP, Executive Office for Immigration Review (EOIR), to better secure our country from threats, terrorists, and fraudulent claims to safeguard our country.
Processing Coordinator (1802) - Department of Homeland Security - Customs and Border Protection (CBP) - Central Processing Center El Paso, TX 79924
(2021-04 - 2023-06)
Processed of unlawful entry by non-Citizens into the United States for Customs and Border Patrol, under Border Patrol Authority to accurately manage, file, review, complete, and submit as well as coordinate their paperwork, belongings, and persons in accordance with their illegitimate status into the country. Worked alongside Border Patrol agents, medical staff, caretakers, to make sure the immigrants are taken care of, showered, fed, and processed for further procedure with adjacent agencies such as, ICE CBP, USCIS, and other organizations for court appearance or up to removal.
Caretaker - Coastal Clinical Management Services (CCMS) - U.S.
Paso, TX 79924
(2020-09 - 2021-04)
Caretaker with CCMS for Unaccompanied non-Citizen children and family units alongside Border Patrol at the El Paso Centralized Processing Center to assist in the caretaking and well-being of the children and families. Monitored unaccompanied minors and family units in a 24/7 secure facility, issued personal hygiene products, food, providing a safe environment for them to play, eat, and sleep.
Patient Financial Services - University Medical Center of El Paso (UMC) - El Paso, TX 79906
(2020-04 - 2021-04)
Patient financial services at UMC is a similar title to Patient Access Representative. The tasks performed are to obtain patient signatures for consent. Obtain proper demographics, as well as provide patient care when dealing with monetary and standards to provide proper services rendered.
While employing proper, compliant patient liability collection techniques before, during and after the date of service. During my time at a Level I Trauma Center, it was a high paced and high stress environment where I gained knowledge of how to endure various levels of care, support, and efficient work ethic with Level I medical and trauma emergencies.
Role Player - Arrow and Security Training LLC (AST) Canine Center El Paso - Ft Bliss, TX 79918
(2018-06 - 2021-04)
Role-playing services are used in a wide variety of government agencies. As a Role Player Contracted by the Government I assist in the acting in various situations for The Canine Center of El Paso (CCEP) to aid as live actors who would otherwise act as an illegal non-Citizen who carry and conceal narcotics, firearms, large amounts of currency, etc. I would aid Customs and Border Patrol in the training for/with their K-9 partners to apprehend and search for persons, drugs or other illegitimate items.
Also aiding in the live persons scenario of training the dogs and their handlers by acknowledging and connecting the training environment to the real-world environment by getting the handlers and their K-9 partners ready for real-world scenarios.
Patient Access Representative II/Admission Coordinator - Conifer Health Solutions - The Hospitals of Providence Memorial Campus - El Paso, TX 79902
(2018-06 - 2020-07)
Responsible not limited to performing scheduling, registration, patient pre-admission and admission after hours from the normal workday. Perform reception and discharge functions as well as aiding in the routine of nurse-patient view in their charts. In constant contact with the Administrators on duty (AOD) of the hospital. Obtain complete and accurate patient demographic information.
Access representatives also must employ proper, compliant patient liability collection techniques before, during and after the date of service.
Coordinator services include the transferring of patients from outside facilities to Memorial Campus or the transferring within. Transfers within the hospital include placing patients in the correct nursing stations, hospital services, and accommodations as per order given. Staying in constant contact with the AOD to collectively fulfill the needs of the nurses that require the help of registration admitting coordinators.
Sales Advisor - The Outlet Shoppes at El Paso - Hennes & Mauritz (H&M) - Canutillo, TX 97835
(2014-10 - 2018-05)
Provided direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cashpoint. Perform customer service and merchandising duties on the sales floor at H&M store. Arrange and replenish garments actively on racks and shelves, locate merchandise for shoppers, ring up customer purchases, and operate cash registers.
Stockroom processes, processing and sensoring new products as well as perform other related tasks to ensure a smooth process from new shipment to the sales floor was received.
Sales Associate - The Outlet Shoppes at El Paso - The Loft Outlet - Canutillo, TX 79835
(2014-03 - 2014-10)
Consistently provided exceptional client experience and ability to function as a role model in providing exceptional customer care. Ensured the client remains the top priority so they become repeat customers. Recovers and replenishes the store, having the ability to prioritize and meet deadlines assigned with minimal supervision.
Understand the cultures and ensure compliance with both verbal & written communication skills to leadership, with internal & external clients. Helped to maintain a clean store and environment. Additional responsibilities were also assigned.
USCIS Certified Immigration Services Officer - Law Enforcement - Federal Law Enforcement Training Center (FLETC) (2024-04)
Border Patrol Certified Processing Coordinator - Law Enforcement - Federal Law Enforcement Training Center (FLETC) (2021-06)
Bachelor of Liberal Arts - Criminal Justice - The University of Texas at El Paso (UTEP) (2019-12)
High School Diploma - Parkland High School (2013-06)
