Amber Mannion

Strategic, detail-driven administrative professional with a career built on high-trust support, operational coordination, and intentional team leadership. Brings experience managing complex schedules, preparing leaders for high-stakes meetings, and creating systems that keep fast-moving environments running smoothly. Proven ability to lead and mentor teams through clarity, accountability, and steady guidance.

Background includes instructional team leadership, executive-level communication, training program development, and cross-functional coordination in corporate, healthcare, and education settings. Known for calm organization, polished communication, and the ability to anticipate needs before they surface. Ready to transition into an Executive Assistant role where discretion, partnership, and unshakeable reliability are essential.

Lead Instructional Assistant at Capistrano Valley Christian School (2021-09 – Present)

As the full-time lead instructional assistant, I manage scheduling and lead the elementary instructional aide team while supporting teachers by preparing materials and organizing daily activities. I supervise students, ensuring a safe and structured environment. I also provide individual attention by reinforcing instruction, guiding small groups, and stepping in as a substitute teacher when needed, contributing to smooth classroom operations and consistent student support.

Instructional Assistant / Substitute Teacher at Capistrano Valley Christian School Homeschool (2017-09 – 2021-06)

Supported the on-site homeschool program that my children attended, supporting classroom instruction by preparing daily materials, organizing resources, photocopying, and assisting with grading. I reinforced learning by providing individual attention to students and helped them stay engaged. I also contributed to the Homeschool program operations by editing the yearbook—handling page design, photo organization, and deadlines—and assisting the Homeschool Director with new student processing, data entry, and website updates.

Finally, I was the program's organizer for all field trips and outreach activities.

Stay-at-Home-Mom / Homeschool Teacher at Stay-at-Home-Mom / Homeschool Teacher (2009-09 – 2021-06)

This was a planned break from full-time employment to focus on family responsibilities. As my children got older, I was a dedicated Team Mom for more than ten sports teams across Mission Viejo Little League and AYSO soccer. I maintained team websites, managed schedules, and handled the purchasing of team banners and uniform items. Finally, during this time I used my creative, organizational, and entrepreneurial skills to start a successful Etsy shop offering handcrafted money gifts and leis.

Training Manager at Zynx Health Incorporated (2007-02 – 2009-09)

Developed a comprehensive certification program to assess Zynx employees, clients, and partners on AuthorSpace features and functionality, and served as project lead in designing LMS content that provided 24/7 access to tutorials and training materials. I conducted interviews for Client Services candidates, hired and onboarded new Training team members, and mentored Client Managers to accelerate their understanding of Zynx products. I led new-hire training and webinar sessions, consistently translating technical concepts into clear, accessible language for both prospective and current clients.

Additionally, I delivered training programs to diverse clinical audiences—including physicians, nurses, pharmacists, and other healthcare professionals—ensuring effective adoption and use of Zynx solutions.

Office Manager at Heritage Security Services (2006-02 – 2007-02)

Managed a multi-line reception desk as the primary point of contact for employee and client inquiries while overseeing all personnel records and documentation from onboarding through termination. I coordinated and supervised guard education and training in compliance with State of California requirements and maintained computers and training applications for new employees.

Personal Trainer / Administrative Assistant (Payroll & Database Management) at Personal Trainer / Administrative Assistant (Payroll & Database Management) (2004-04 – 2005-08)

I created and delivered fitness programs, including cardiovascular exercise, sports muscle conditioning, and flexibility training which was part of my M.S. degree program.

Development Coordinator / Webmaster at Sansum – Santa Barbara Medical Foundation Clinic (2002-08 – 2003-07)

Gained valuable non-profit experience and managed the donor database to support fundraising initiatives and contributor relations while scheduling and event-planning for donors. I coordinated the production and distribution of annual reviews and quarterly newsletters and prepared monthly and quarterly financial reports. I also overseeing all website content for Sansum – Santa Barbara Medical Foundation Clinic, collaborating with departments to gather information for publications and working closely with physicians to publish medical articles and biographical content.

Competence Development Engineer / Product Expert at Ericsson, Inc. (2000-10 – 2001-12)

I began my professional training career conducting training sessions for domestic and international Ericsson employees and clients. I collaborated closely with hardware and software engineers to deepen your understanding of product functionality and created detailed theoretical exercises for an engineer certification program used by both employees and customers.

Software Engineer / Customer Relations and Technical Support / Systems Installation Specialist at Data Innovations, Inc. (1998-09 – 2000-10)

I designed and implemented M-based code to interface clinical laboratory instruments with our proprietary Instrument Manager, integrating systems with Epic, Cerner, and McKesson EMRs. I performed on-site installations and operational training for hospital labs across the U.S., troubleshooting software issues, installing upgrades, and providing full lifecycle customer support from onboarding through maintenance.

Master of Science in Exercise Physiology – San Diego State University

Bachelor of Science in Biomedical Computing – Rochester Institute of Technology