Amber Reed
BSN, RN, CHPN
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About
Hospice-certified Registered Nurse with over 11 years of experience spanning cardiology, inpatient hospice, and outpatient case management. Currently serving as Outpatient Clinical Coordinator, combining strong clinical judgment with hands-on expertise in EMR training, workflow design, and data analysis. Known for building tools and processes that help clinical teams work more efficiently and deliver consistent, compassionate patient care.
Experience
Outpatient Clinical Coordinator at Circle of Life (2023-03 – Present)
- Train all new hires on the EMR system, ensuring accurate, consistent documentation and a smooth transition into the team.
- Design and build clinical workflows that streamline daily operations and improve efficiency across the outpatient setting.
- Develop cheat sheets and quick-reference guides that help staff navigate the EMR and follow standardized processes.
- Pull and analyze clinical and operational data to identify trends, support leadership decision-making, and guide process improvements.
Case Manager at Circle of Life (2018-08 – 2023-03)
- Managed a caseload of outpatient patients, coordinating care with physicians, the interdisciplinary team, patients, and families.
- Completed patient assessments and developed, implemented, and updated individualized plans of care.
- Educated patients and caregivers on disease processes, medications, and symptom management to support care at home.
- Maintained timely, thorough documentation in compliance with regulatory and organizational standards.
Registered Nurse, Inpatient Hospice – Willard Walker Hospice Home at Washington Regional Medical Center (2017-08 – 2018-08)
- Provided compassionate end-of-life care with a focus on pain and symptom management for patients in an inpatient hospice setting.
- Supported patients and families through the dying process, offering education, comfort, and emotional support.
- Collaborated with physicians, social workers, chaplains, and aides to carry out holistic plans of care.
Registered Nurse, Cardiology at Washington Regional Medical Center (2015-01 – 2017-08)
- Delivered direct care to cardiac patients, including assessments, medication administration, and telemetry monitoring.
- Recognized and responded to changes in patient condition, escalating concerns to providers promptly.
- Educated patients and families on heart health, medications, and discharge instructions to support recovery.
Education
Bachelor of Science in Nursing in Nursing – Western Governors University (2016)
Associate Degree in Nursing in Nursing – Southwest Baptist University (2014-12)
