Assistant Food Service Director - Sparta Area Schools & Comstock Park Public Schools
(2020-11 - 2026-07)
- Managed 8 school food service departments in two different school district with a team of 50 employees
- Oversaw ordering and developed menus for multiple buildings, aligning offerings with nutritional standards
- Ensured day-to-day operations ran smoothly and assisted in kitchens when short-staffed
- Created newsletters and flyer's for school events
- Conducted payroll, closed out week-ends, and ensured bills were paid
- Kept up with parent questions through email and phone calls
- Addressed parent inquiries through email and phone calls, fostering communication and satisfaction
- Knowledge in computers and different company databases/applications
Server and Bartender - Swan Inn
(2018-01 - 2020-12)
- Demonstrated expertise in crafting a variety of drinks to meet customer preferences
- Trained and mentored new employees, improving service consistency and operational efficiency
- Crafted a variety of drinks based on customer preferences, enhancing overall guest satisfaction
- Oversaw lottery ticket sales at the register to ensure accurate transactions. to enhance customer experience
- Handled take-out orders during breakfast, lunch, and dinner shifts
- Managed lottery ticket sales to enhance customer experience
Cashier and Service Desk - Meijer
(2014-01 - 2017-12)
- Managed service desk operations and assisted customers with inquiries
- Managed service desk operations, assisting customers with inquiries to ensure prompt service
- Handled returns and resolved customer complaints efficiently to enhance customer satisfaction
- Operated cash register and processed customer transactions
- Directed customers to appropriate departments, delivering excellent customer service to facilitate their needs
- Encouraged customers to sign up for credit cards during checkout and assisted with marketing initiatives
