Registered Veterinary Technician - Canine Rehabilitation of Orange County - Santa Ana, CA
(2023-10 - 2024-10)
Lead Registered Veterinary Technician - Veterinary Dental Specialities - Irvine, CA
(2020-01 - 2023-10)
Registered Veterinary Technician - VCA California Veterinary Specialties - Ontario, CA
(2016-01 - 2019-12)
Lead Registered Veterinary Technician - Ironwood Animal Hospital - Queen Creek, AZ
(2014-05 - 2015-11)
- Extensive knowledge of various surgeries, surgery preparation, intubation, induction, monitoring and recovery, anesthesia, scrub nurse, cleaning, handling and sterilization of surgical instruments
- Monitoring anesthesia for surgery, CT scans, MRI, dental procedures and high risk patients
- Dental charting, dental radiographs, and dental prophylaxis
- Emergency medicine, triage, CPCR and critical patient care
- Calculating and recording medications, injections, fluids and CRIs including controlled substances
- Assist with exams and evaluations including medical charting in various EMR Day Smart, ezyVet, Avimark, VIA, Woofwear
- Client invoicing, scheduling, history taking and education of procedures and treatments
- Train new externs and employees in regards to the kennel, technician and technician assistant positions
- Technical duties such as restraint, injections, radiology, TNT, ear cleaning, bandaging, medication administration, blood draws, IV catheter placement, ocular tests, bandaging, wound care, urinary catheter placement for male and female canine, cystocentesis by hand and ultrasound guided
- Physical therapy and rehabilitation of canines and felines using multiple modalities including underwater treadmill, electro-stimulation, massage, and physical obstacles and activities
- Dispense and calculation of medications prescribed by the DVM including controlled substances
- Inventory and ordering bi-weekly supplies for the clinic while maintaining vendor relationships
- Assist with monthly financial and credit card reconciliation
- Assist with interviews, hiring, onboarding, and new employee paperwork
General Sales Manager, Operation Manager, Client Service Representative, Front Desk Administrative Assistant - Regus Management Group - Colorado, Arizona and California
(2007-04 - 2014-05)
- Focus on increasing center revenue through new sales, existing renewals, expansions and services
- Assist with recruitment and interview processes
- Train, educate and develop team members for professional growth
- Oversee annual and periodic employee reviews
- Executed monthly sales average of 10 new deals per month
- Established, maintained and grew broker relationships for business partnerships
- Responsible for accurate and timely billing and invoicing of clients
- Managed collection of revenue with multiple pay types including receiving and counting money, checks, and credit cards, distributing funds, and preparing deposits
- Management of multiple reports including profits and loss, accounts receivable and accounts payable
- Client management of over 100 accounts that operate onsite
- Assist with administrative tasks including answering and directing phone calls, parcel handling, ordering supplies, preparing and booking meeting rooms and offices, clerical duties including filing, keying, faxing, and entering data from various computer systems
- Programming Meridian-One switch, telecom, VoIP telephones and IT support
- Proficient in Microsoft: Word, Excel, Outlook, OneDrive, PowerPoint and Apple: Pages, Numbers, Keynote
