Dealer Accounts Manager - White Water Manufacturing, Inc. (DBA SOTAR) - Merlin, OR • Remote starting 02/2025
(2019-01)
- Manage 18 retail dealer accounts across the United States, serving as primary point of contact for pricing, product consultation, order coordination, and ongoing relationship management via phone and email
- Independently represented company at 7 trade shows and industry festivals in 2025 (2-3 annually prior), increasing dealer engagement and brand visibility
- Organized and executed two multi-state dealer outreach trips from Oregon to Colorado, meeting with retail partners to assess inventory needs, discuss product strategy, and strengthen long-term partnerships
- Consult individual customers, commercial outfitters, and retailers on technical specifications and customized product solutions
- Improve sales and onboarding processes to support dealer acquisition and retention
- Maintain website and online store, update product listings, and process retail and wholesale orders
- Create estimates, invoices, and purchase orders using QuickBooks and Shopify
- Coordinate travel logistics including scheduling, mileage tracking, lodging, and trade show planning
- Perform quality control prior to shipping to ensure customer satisfaction
Office Manager - Sundance Kayak School - Merlin, OR
(2019-06 - 2022-10)
- Managed instructor scheduling and program logistics
- Oversaw youth adventure camp outreach and administrative operations
- Supported marketing initiatives and special projects
- Designed and distributed promotional materials
- Maintained website updates and organized digital and physical records
Retail Store Manager / Sales Associate - Advanced Organics and Garden Supply - Merlin, OR
(2010-11 - 2017-04)
- Built long-term customer relationships through consultative sales
- Increased revenue by promoting complementary products and advising on purchases
- Coordinated orders and deliveries to meet customer timelines
- Resolved customer challenges by recommending appropriate solutions
