IT Analyst - Robert Half, Washington United Terminals - Tacoma, WA
(2021-09 - 2024-02)
- Responded to and resolved ad hoc office related IT issues.
- Troubleshoot ongoing network issues within onsite pickup trucks.
- Audited all container related computer transactions and submitted to Corporate
- Ordered and installed all Computer related products on Fleet vehicles.
- Created dashboard visualization for in and out going Trucks within the port, showing real time traffic data.
Computer Sales - Frys Electronics - Renton, WA
(2019-04 - 2020-02)
- Advise customers on maintaining and troubleshooting peripherals, personal computers, and printers.
- Answer any customer questions regarding the attributes of the computer equipment on the sales floor.
- Provide demonstrations regarding how the operate and the functions of computer equipment on the sales floor.
- Facilitate the sales of the computer products and services.
- Serve as a customer service rep for customers who have questions or difficulties.
Guest Services - New Castle Golf Course - Bellevue, WA
(2017-02 - 2018-02)
- Meet and greet all guests in a friendly. Courteous and professional manner.
- Communicate in a clear and professional manner that assists guests in playing the course.
- Coordinate with the pro shop attendant to maintain a consistent level of cart availability and ensure guests are following the rules.
- Provide carts to customer, stage the carts in the designed areas, and ensure cars are returned to the barn by end of shift.
Front Desk Agent - Hyatt Regency - Seattle, WA
(2016-03 - 2017-01)
- Check in guests upon arrival and assigning rooms ensuring accommodations are met.
- Check out guests at departure. Arrange shuttle services or other transportation needs.
- Respond to guest inquiries and requests and resolve issues in a friendly and timely manner.
- Transferred financial reports to the accounting department and prepared bills.
- Generate reports of daily profits and room occupancies.
- Coordinated with housekeeping and maintenance regarding room upkeep.
