Life Insurance Agent - AO Globe Life
(2026-04)
- Assess clients' financial needs, family circumstances, budgets, and long-term protection goals.
- Explain life insurance, supplemental health benefits, accidental death coverage, premiums, limitations, and beneficiary options in clear terms.
- Conduct virtual and telephone presentations and recommend appropriate solutions based on individual needs.
- Manage the full sales pipeline, including prospecting, appointment setting, applications, follow-up, placement, and policyholder service.
- Maintain accurate, confidential client records while meeting licensing, regulatory, company, and ethical requirements.
Medical Scribe - The Center for Bone and Joint Disease - Hudson, FL
(2022-05 - 2026-04)
- Documented patient visits, diagnoses, treatments, medications, laboratory results, and physician orders accurately in the electronic health record.
- Retrieved prior histories and coordinated workflow across multiple providers to support timely clinical decisions.
- Produced complete, timely documentation supporting continuity of care, billing, and coding requirements.
- Protected sensitive health information while building effective working relationships with physicians and clinical teams.
Appointment Scheduler - Excel Medical Imaging
(2022-02 - 2022-04)
- Managed inbound and outbound calls, screened patients for procedures, and scheduled appointments using medical terminology and established protocols.
- Documented appointment details accurately and resolved patient or staff concerns calmly and professionally.
- Delivered friendly service during difficult calls while maintaining efficiency and attention to detail.
Registered Nurse - Morton Plant North Bay Hospital
(2021-03 - 2022-03)
- Assessed patients, recognized changes in condition and potential complications, and intervened appropriately using clinical judgment.
- Managed individualized care plans and multiple competing priorities while delivering timely, high-quality care.
- Educated patients and families regarding diagnoses, medications, nutrition, pain management, and follow-up needs.
- Collaborated with interdisciplinary teams and resolved concerns calmly in high-pressure situations.
- Maintained accurate patient documentation and supported continuous improvements in care and satisfaction.
Registered Nurse - Oak Hill Hospital
(2016-02 - 2020-12)
- Delivered compassionate nursing care across adult, pediatric, and oncology settings while adapting education to patient and family needs.
- Assessed patient conditions, implemented care plans, administered prescribed treatments, and documented progress in the electronic health record.
- Educated patients and families about diagnoses, medications, cancer treatment, symptom management, and care expectations.
- Consulted with healthcare team members to plan, implement, and evaluate coordinated patient care.
- Served in a shift leadership role supervising up to 12 employees, planning assignments, and prioritizing critical patient needs.
- Used active listening, teamwork, and rapid problem-solving to manage emergencies and resolve patient or family concerns.
