Tech Support Specialist Intern - Volunteers of America - Alexandria, VA
(2026-06)
- Diagnosed and resolved 5-10 hardware, software, and network connectivity issues (LAN/wireless) per week across an organization-wide help desk system.
- Logged and tracked support tickets in a help desk system, helping identify recurring issues for process improvements.
- Researched effective methods to communicate AI usage regulations to staff, introducing department-tailored AI tools that balanced productivity improvements with confidentiality requirements.
Aerospace and Ocean Engineering Office Aide - Virginia Tech - Blacksburg, VA
(2026-03)
- Built and maintained Google Forms for 20+ faculty to document teaching experiences across semesters, standardizing course evaluation data collection to support the department's ABET accreditation process.
- Rebuilt a large portion of the department's Google Drive folder structure after data loss, restoring access to over 50+ critical evaluation records.
- Collected and organized course evaluation data across 100+ Google Sheets spanning 20 classes per semester, researching process improvements and collaborating with faculty on accurate reporting.
Campus Match Project Manager - BITS: Virginia Tech - Blacksburg, VA
(2026-03)
- Planned and led initial meetings to introduce project goals and timelines ahead of the Fall 2026 semester.
- Assigned and tracked deliverables in Jira and managed the codebase through a GitHub repository.
- Held regular check-ins to address team conflicts early and reported progress to BITS leadership to keep the project on track.
Residential Well-Being Student Leader - Virginia Tech - Blacksburg, VA
(2026-01)
- Supervised the safety and well-being of 130 residents, responding to emergency situations through de-escalation and enforcing policy standards.
- Collaborated with a team of student leaders and a supervisor, coordinating responses to resident concerns and facilitating a strong sense of community between residents and campus resources.
Data Science Intern - Manufacturers Alliance - Arlington, VA
(2023-07 - 2024-04)
- Cleaned and organized Census Bureau and BLS datasets in Excel over 9 months, building spreadsheets to support data analysis. Self-taught Tableau to develop a dashboard tracking DEI statistics within manufacturing industries.
- Researched and analyzed manufacturing industry data using Tableau and Excel, presented findings on industry insights to leadership.
