Amin Akber
SR IT Tech
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About
Technical experience in systems administration/ desktop systems support and management. Strong problem solving and creative thinking skills. Ability to be flexible with schedule as appropriate to technology business needs. Hands-on experience with hardware components and software applications.
Experience
SR IT Tech - Federal Savings Bank - Chicago, IL
(2015-01)
- Managing Azure portal
- Setting up MFA
- Handling O365 portal
- Trouble shooting and managing Host server (AVD)
- Trouble shooting and managing bank software (Encompass, Fiserv)
- Managing Print serve
- Server Management
- Task Automation (Jenkin)
- Power Shell scripting
- Managing Active Directory
- Working with Loan officers and OPS team
Senior Computer Technician - KREX Computer - Morton Grove, IL
(2009-01 - 2014-12)
- Managing Store
- Dealing with clients
- Removing viruses
- Installing windows Server and client
- RAID installation
- Trouble Shooting hardware and software issue
- Assembling Computers
- Diagnosing Network Issues
- Repairing D/C jack for laptop
- Replacing LCD, Keypad and Main board of laptop
- Backup and Restore data
- Email Backup and configuration (MS Outlook)
Education
A' Levels - Toronto School of Academic Excellence (1997-08)
O' Levels - Toronto School of Academic Excellence (1995-08)
Diploma - Networking Career Program - Computer Systems Institute (2010-01)
Customer Service Specialist Program - Computer Systems Institute (2011-01 - 2012-12)
