Amin Akber

Technical experience in systems administration/ desktop systems support and management. Strong problem solving and creative thinking skills. Ability to be flexible with schedule as appropriate to technology business needs. Hands-on experience with hardware components and software applications.

SR IT Tech - Federal Savings Bank - Chicago, IL

(2015-01)

• Managing Azure portal
• Setting up MFA
• Handling O365 portal
• Trouble shooting and managing Host server (AVD)
• Trouble shooting and managing bank software (Encompass, Fiserv)
• Managing Print serve
• Server Management
• Task Automation (Jenkin)
• Power Shell scripting
• Managing Active Directory
• Working with Loan officers and OPS team

Senior Computer Technician - KREX Computer - Morton Grove, IL

(2009-01 - 2014-12)

• Managing Store
• Dealing with clients
• Removing viruses
• Installing windows Server and client
• RAID installation
• Trouble Shooting hardware and software issue
• Assembling Computers
• Diagnosing Network Issues
• Repairing D/C jack for laptop
• Replacing LCD, Keypad and Main board of laptop
• Backup and Restore data
• Email Backup and configuration (MS Outlook)

A' Levels - Toronto School of Academic Excellence (1997-08)

O' Levels - Toronto School of Academic Excellence (1995-08)

Diploma - Networking Career Program - Computer Systems Institute (2010-01)

Customer Service Specialist Program - Computer Systems Institute (2011-01 - 2012-12)