Amina Hood

Results-driven Talent Acquisition Specialist with 3+ years of experience in full-cycle and high-volume recruitment. Proven ability to source, interview, and onboard top talent using ATS and CRM platforms including Workday and HireRight. Strong partner to hiring managers with a focus on compliance, efficiency, and inclusive hiring practices.

Recruitment Specialist at SCR Medical Transportation (2022-01 – Present)

• Manage full-cycle recruitment for operational and support roles, consistently meeting staffing goals.
• Partner with leadership to develop job requirements and effective hiring strategies.
• Utilize Workday and HireRight to track applicants, process background checks, and ensure compliance.
• Conduct structured interviews and build talent pipelines through LinkedIn, job boards, and referrals.
• Analyze recruiting metrics such as time-to-fill to improve hiring efficiency.

Customer Service Representative at Servicom – Comcast (2015-09 – 2018-01)

• Handled 100+ inbound calls daily, resolving billing and service issues with high customer satisfaction.
• Accurately documented customer interactions within CRM systems and identified upsell opportunities.

Sales Associate at Servicom – Allstate (2013-04 – 2015-09)

• Conducted outbound sales calls to promote and upgrade services while maintaining data confidentiality.
• Supported team initiatives and promotional campaigns.

Business Administration & Management in Business Administration & Management – Westwood College – Denver North

Cosmetology in Cosmetology – Paul Mitchell Cosmetology School