Ammar Syed

Human Resources professional with hands-on experience supporting HR operations, data integrity, and employee record management. Skilled in Excel reporting, onboarding logistics, and compliance documentation. Known for accuracy, confidentiality, and strong interpersonal communication.

Multilingual: English, Hindi, Punjabi, Urdu.

Human Resource Intern at Sesen Bio (2022-05 – 2023-12)

• Entered and maintained employee data in HRIS, ensuring data accuracy, confidentiality, and compliance with policies.
• Assisted with processing new-hire, transfer, and termination; verified compensation, benefits, and job-code changes.
• Generated Excel reports using pivot tables, VLOOKUP, and conditional formatting for management.
• Conducted HR record audits and prepared monthly summaries for leadership review.
• Supported onboarding and off-boarding logistics by preparing orientation materials and verifying required documentation.
• Partnered with HR management to improve workflows, data entry accuracy, and process efficiency.
• Handled confidential employee information with discretion while responding to inquiries regarding policies, benefits, etc.

Product Zone Specialist at Apple (2017-04 – Present)

• Delivered exceptional customer experiences by providing tailored solutions and building lasting relationships, increasing customer satisfaction and retention.
• Led customer education workshops, enhancing client understanding and adoption of Apple products and improving customer engagement.
• Resolved customer concerns with professionalism and tact, demonstrating strong conflict resolution and problem-solving skills.
• Trained and mentored new hires, promoting a positive team culture and strengthening employee engagement.
• Supported operational success by maintaining a high-performance environment focused on teamwork and compliance with company policies.

Computing Sales Consultant at Best Buy (2016-09 – 2017-08)

• Provided expert guidance to customers in selecting technology solutions based on their individual needs, showcasing strong problem-solving and consultative sales skills.
• Built lasting relationships with a diverse customer base, delivering exceptional service and fostering trust through attentive listening and personalized support.
• Kept abreast of industry trends and new product releases, enabling informed recommendations that enhanced the customer experience and established credibility.

Bachelor of Science in Labor and Employment Relations – Rutgers University, New Brunswick NJ (2024-06)