Test Lead Consultant, Consumer Electronics at Google (2024-01 – Present)
- Own end-to-end QA for Salesforce Email Outreach across web, mobile, and large-screen devices, partnering directly with engineering leads to define test coverage and prioritize risk.
- Manage defect lifecycle and data validation using Buganizer, ensuring release readiness and data integrity across integrated systems.
- Building skills with Jetski, Google's internal AI agent, to validate app-level overrides — reduced resource time by 12% this quarter.
- Conducted extensive quality testing on Aluminum devices (Android on ChromeOS) to validate app quality and functionality on new device form factors.
- Mentor QA engineers on execution consistency, defect management, and clear technical reporting.
Test Engineer, Clinical Trials at Science37 (2021-06 – 2023-09)
- Authored test plans, test cases, and summary reports for a regulated (21 CFR Part 11) clinical trials platform — validation rigor comparable to gold-master/spec-driven testing.
- Led test planning and execution, including authoring test cases, test plans, and summary reports.
- Defined testing strategy directly from requirements and design documentation in collaboration with Product, Design, and Engineering.
- Contributed to automation efforts by writing scripts for UI feature testing, supporting the team's shift toward automated coverage.
- Coordinated test execution with offshore teams and managed the full defect lifecycle end-to-end.
QA Analyst (Employer: Lodestone), Social Networking at Facebook (2021-02 – 2021-06)
- Built test strategies for new feature development on the core Facebook application directly from PRDs, roadmap, and design specs.
- Generated dashboards and reports to assess production risk based on bug impact.
- Coordinated functional and regression testing with offshore teams; audited regression suites to eliminate redundancy.
Quality Engineer 1, CRM at Salesforce (2018-10 – 2021-02)
- Tested Salesforce CRM UI/UX functionality and performance across Android and iOS platforms.
- Performed regression, exploratory, localization, and end-to-end testing; captured crash logs and managed defects using industry-standard tools.
- Mentored peers and new hires on QA processes, tools, and best practices.
QA Analyst Consultant, Enterprise at Apple Inc. (2018-07 – 2018-09)
- Tested and validated JavaScript, HTML, and CSS changes on Apple's retail website across iOS Safari, Chrome, and multiple mobile browsers.
- Validated responsive UI behavior across devices and platforms.
- Authored functional and regression test cases and reported defects using internal tools.
System Admin, Digital Pathology at OptraSCAN (2016-12 – 2017-12)
- Supported requirements gathering, testing, and data analysis; tracked defects and reported using JIRA.
- Implemented pilot projects for Microsoft OneDrive, Google Apps, Dropbox, and Salesforce.
Customer Support QA Engineer, Banking at Zafin Software (2014-02 – 2016-04)
- Supported banking clients, including SCB and NBAD, on loyalty and pricing workflows.
- Authored test plans from BRDs and use cases, managed defects in JIRA, supported UAT/production deployments, and validated data using MySQL.
- Mentored team members on integrations and system upgrades.
Linux Engineer, Web hosting support at Bobcares Hosting Support (2012-05 – 2014-01)
- Monitored Linux and Windows server health using Nagios and resolved infrastructure issues.
- Managed Zendesk tickets and filed defects using Bugzilla; Trained new hires on networking and web hosting fundamentals.
