Amy Childs

Compassionate, dependable, and patient-focused professional transitioning into early childhood education, with hands-on experience helping raise a younger sibling and two nieces/nephews and providing early literacy instruction before they entered school. Strong background in reading and writing practice, learning activities, patience, communication, safety awareness, organization, and individualized encouragement. Preparing to begin Paraprofessional Certificate coursework at Atlanta Technical College to build formal training in child development, classroom support, and educational practices.

Family Caregiver & Early Learning Support at Family (Present)

Provided hands-on caregiving, supervision, educational support, and daily guidance while helping raise my youngest sister and two nieces and nephews.

• Created age-appropriate learning opportunities using worksheets, books, reading practice, writing exercises, and individualized encouragement.
• Taught foundational reading and writing skills before the children entered school, helping establish strong early literacy skills and confidence as learners.
• Supported their academic development and monitored progress; all three children entered school with strong skills and performed above grade level.
• Developed practical strengths in patience, child supervision, positive reinforcement, age-appropriate instruction, communication, and recognizing individual learning needs.

Customer Service / Team Support at Krystal's (2020-09 – 2022-12)

• Provided friendly, respectful service to customers of varied ages and backgrounds while maintaining a calm and welcoming environment.
• Followed safety, cleanliness, sanitation, and workplace procedures consistently.
• Communicated clearly with coworkers and supervisors and worked as part of a team in a fast-paced setting.
• Handled multiple priorities while remaining patient, attentive, and professional.

Insurance Agent at American Income Life (2022-09 – 2022-12)

• Built trusting relationships through active listening, empathy, clear explanations, and individualized service.
• Explained information in an easy-to-understand manner and responded professionally to questions and concerns.
• Maintained accurate records and demonstrated confidentiality, responsibility, and attention to detail.

Medical Office Administrator / Billing Analyst Volunteer at Medsouth Associates (2011 – 2012)

• Supported a professional healthcare environment requiring organization, dependability, confidentiality, and attention to detail.
• Communicated respectfully with patients, staff, and visitors and helped maintain an orderly office environment.
• Developed transferable skills in documentation, scheduling support, problem-solving, and service.

Medical Office Extern at Atlanta Medical Center

• Gained experience observing and supporting a healthcare environment with emphasis on professionalism, safety, communication, and patient needs.
• Followed workplace procedures and demonstrated sensitivity to individuals who required patience and reassurance.

Paraprofessional Certificate – Atlanta Technical College