Dental Assistant I Executive & Administrative Support I Patient Success Advocate
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I am a Registered Dental Assistant (RDA) with over seven years experience in customer service and education, bringing a strong foundation in patient communication, relationship building, and compassionate care. My background in Human Development and Family Studies, has strengthened my ability to connect with individuals from diverse backgrounds, provide patient-centered support, and help create a positive experience for every individual. After discovering a genuine interest for dentistry in the last few years, I earned my RDA license and am eager to continue higher dental education and contribute my clinical training, strong work ethic, and commitment to delivering high-quality patient care as a valued member of a dental team.
Front Office Coordinator - Blossom Pediatric Dentistry - Prosper, TX
(2026-04 - 2026-08)
Dental Assistant Extern - Custer Family Dental & Ortho + Kids - McKinney, TX
(2025-11 - 2025-11)
Completed forty hours of Dental Assisting Externship with experience in greeting patients, x-rays including itero scanning, assisting chair side, instrument processing/sterilization, room turnovers, & set up for restorative procedures, impressions, stone models, and recording dental notes
Front Office Coordinator - Texas Pediatric Dentistry - McKinney, TX
(2023-11 - 2024-07)
Assisted patients at check out scheduling next appointment, inputing dental codes for services done, guided families with Treatment Plans from scheduling, cost & preparation, verified active patient insurance, answered phones, confirmed appointments, scanned in patient chart notes, prepared for next day patients, while striving to be the best part of the customers day
Client Success Representative - Terra Firma Business and Financial Consultants - McKinney, TX
(2023-04 - 2023-06)
Developed automation workflow phasing for Onboarding Clients in Hubspot CRM, worked with a team in developing strategic planning for Client Success Management, provided administrative assistance in Business Consulting, and Tax Planning Services
Customer Success Account Manager - Kastle Systems - Dallas, TX
(2022-04 - 2023-02)
Served as the primary point of contact for customers in maintaining a long-term relationship, assured client issues were dealt with in an efficient manner, monitored and analyzed customer's usage of their product, assisted training, installation and technical support, and quarterly check-ins to meet client needs as they arise and keeping proper client expectations
Substitute Teacher - Substitute Teacher - Prosper, TX
(2018-10 - 2022-05)
Taught assigned classes from Elementary to High School age, made & implemented lesson plans corresponding with appropriate grade level and class in preparation for sudden teacher leave, prepared positive behavior reinforcement systems to encourage students to learn while keeping constructive space in the classroom
Substitute Teacher - Norman ISD - Norman, OK
(2015-10 - 2017-05)
Assistant Office Secretary - Northeast Baptist Church - Norman, OK
(2013-02 - 2014-03)
Provided exceptional service to visitors for inquiries to meet their needs while conducting an organized office space, answering phones, taking personal messages, inputting information into computer programs of various applications, ordering and dispensing office supplies, and multitasking with a friendly countenance
Executive Secretary of Student Center Director - Tarleton State University - Stephenville, TX
(2007-01 - 2007-12)
Lead the operations of the Barry B. Thompson Student Center including, maintaining room scheduling, organizing school & community banquets, while managing funds, recording monthly financial reports, provided training for new staff, and operating electronic and paper mail systems maintaining the flow of information internally with other organizations on campus
Financial Aid Clerk - Tarleton State University - Stephenville, TX
(2005-08 - 2007-01)
Hospitably assisted students at front desk & on the phone with Financial Aid inquires using school computer software while multitasking office tasks including, making copies, managing & inputting confidential financial data into database, filing paperwork, distributed incoming mail to appropriate staff, scheduled appointments for financial aid counselors, and ordered office supplies as needed
Bachelor of Science - Human Development & Family Studies - Texas Tech University (2001 - 2006)
Registered Dental Assistant - Dallas Dental Assistant School (2025-11)