Management
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Retail Sales Professional with an expansive background driving sales improvement to support organizational growth. Experienced in leading highly skilled teams in achieving sales targets and exceeding customer expectations.
Overseeing all operations within the department store, including staff management, hiring, training, and performance evaluations.
● Providing leadership and guidance to department managers and staff to ensure cohesive teamwork and a positive work environment.
● Developing and managing budgets, ensuring cost-effective operations while maximizing revenue and protability.
● Analyzing nancial reports, monitoring sales performance, and making data-driven decisions to improve store protability.
● Setting sales targets and strategies to achieve store sales goals.
● Ensuring exceptional customer service standards are maintained throughout the store by implementing training programs and customer-focused initiatives.
Bachelor's degree from West Chester University
Human Resources Management Certificate from Villanova University
