Amy Pool

Reliable professional with experience in customer service, transportation, and special needs support. Skilled in managing front-end operations, handling cash, and assisting autistic children and seniors. Demonstrates strong communication, patience, and organizational abilities across diverse roles, including USPS Clerk, School Van Driver, and Autism Aide.

School Van Driver - Jacoby Transportation - Gettysburg, PA

• Transported autistic children safely to and from school, ensuring a supportive environment

USPS Clerk - United States Postal Service

(2022-01)

TNA - Transitions

(2021-05)

• Provided daily care for seniors, supporting their health and well-being

Cashier - McDonald's - Taneytown, MD

(2018-10 - 2019-09)

• Supported team operations as a crew member, ensuring efficient customer service

Customer Service Manager/Cashier - Giant Food - Hanover, PA

(2016-08 - 2018-12)

• Processed customer orders and managed front-end operations to maintain smooth workflow
• Counted all cash drawers at the end of the night, ensuring accuracy and accountability

Cashier - McDonald's - Taneytown, MD

(2009-04 - 2016-06)

Autism Aide - Gettysburg middle school - Gettysburg, PA

• Supported nonverbal autistic children, fostering communication and engagement in classroom activities

High school diploma - Westminster High School (2000-08 - 2006-06)