BDC Representative - Crest Honda - Nashville, TN
(2025-04 - 2026-03)
- Assisted customers with inquiries, product selection, ordering, and scheduling appointments. Produced average of 50 cars sold monthly from appointments.
- Maintained accurate records of customer interactions in CRM system.
- Collaborated with sales team to streamline lead management processes.
- Determined customer automotive needs by asking relevant questions and working to develop relationships.
Assistant Property Manager - Bradford Woods Apartments
(2023-04 - 2024-12)
- Oversee posting of rent collections, late letters and evictions
- Manage the resident renewals program through yieldstar to ensure renewal notifications are sent out 75 days prior to expiration
- Scan documents for the properties paperless transition with files
- Handle confidential information and documents with discretion and maintain their proper organization
Front End Manager - Walmart
(2021-03 - 2023-04)
- Reviewed reports to establish baseline customer satisfaction levels.
- Managed staffing levels for customer service levels for the customer service counter
- Oversaw cashier change outs, and scheduling
- Trained associates for the cashier role
Leasing Consultant - Bradford Woods Apartments
(2015-07 - 2021-03)
- Ensured show units were made ready, and leased apartments were completed prior to move in.
- Made sure curb appeal was consistently maintained with extreme attention daily for the tour path and to sparkle vacant turn units every morning prior to opening the office
- Was promoted to assistant property manager within 6 months and continued all of the current leasing procedures in addition to rent collections
