Amy Valdez

I am a highly organized and detail-oriented person with more than 20 years' experience. I continually maintain a positive attitude while interacting with demanding clients. I go above and beyond basic administrative tasks and have excellent work ethic and strength in boosting company morale.

CUSTOMER SERVICE REPRESENTATIVE - CONCENTRIX

(2021-03 - 2026-05)

• Assisted members with customer service regarding health benefits.
• Assisted members with claiming renew rewards in the rewards program
• Assisted members with scheduling transportation services for providers' visits, grocery store, laboratory services and X-ray services.

LEASING CONSULTANT - CIENEGA LINDA APARTMENT/ DAYRISE RESIDENTIAL

(2019-10 - 2020-12)

• Answered phone calls.
• Called prospects with information as well as provided quotes.
• Showed prospects available units.
• Sent lease agreements and filed documentation.
• Took residents' work orders.

HIGH SCHOOL DIPLOMA - J. W. NIXON HIGH SCHOOL (1994)