Social Services Coordinator at Mid South Immigration Advocates (2024-08 – 2026-08)
- Manage case management for unaccompanied children and families, including needs assessments, individualized service plans, and ongoing follow-up.
- Complete referrals, assist with intake paperwork, and track service delivery across active cases.
- Connect clients to essential services, including housing, education, medical and mental health care, food assistance, transportation, and childcare.
- Communicate and collaborate with attorneys and service providers to ensure coordinated, comprehensive support for clients.
- Build and maintain community partnerships and resource networks to expand access to services.
Community Outreach Specialist at Ark Behavioral Health (2023-08 – 2024-03)
- Coordinated outreach and link-building efforts, pitching content to relevant websites and influencers to secure backlinks.
- Delivered regular progress reports on outreach efforts, highlighting key metrics and outcomes for stakeholders.
- Tracked and analyzed backlink performance, including referral traffic, domain authority, and keyword rankings.
Specialty Care Coordinator at Project Access Nashville (PANSC) (2020-10 – 2023-08)
- Served as liaison between patients, families, and healthcare teams, ensuring clear communication about care plans, progress, and changes in condition.
- Educated patients and families on medical conditions, treatment options, and self-care techniques to support informed healthcare decisions.
- Connected patients with community resources and support services, including support groups, home health services, transportation assistance, and financial aid for medical expenses.
Bilingual Forensic Interviewer at Nashville Children's Alliance (2019-09 – 2019-11)
- Completed extensive training and earned Forensic Interview Certification.
- Conducted forensic interviews with victims of abuse allegations.
- Evaluated interview details and documented findings and conclusions in written reports.
Victim Witness Coordinator & Spanish Translator at District Attorney General's Office (2018-09 – 2019-09)
- Supported prosecution efforts and provided services to victims and witnesses of domestic violence crimes.
- Coordinated court dates and communicated procedural protocols with victims and witnesses.
- Served as the primary point of contact, connecting victims with resources and support services.
- Interpreted prosecution interviews for Spanish-speaking victims and witnesses alongside attorneys.
