Warehouse Operations Supervisor – 3PL Logistics Company at UNIS LLC (2024-01 – 2025-01)
- Supervised and restructured Packing, Shipping, and Returns departments while supporting Inventory and Receiving operations.
- Applied 5S methodology to organize workspaces and recover lost inventory.
- Implemented Kanban boards to improve task prioritization and team coordination.
- Analyzed data to reconcile orders and inventory, acting as liaison with clients for packaging specs, returns, and special projects.
- Developed and implemented SOPs adapting to robotic automation in order preparation.
- Collaborated closely with inventory teams to reduce errors and chargebacks significantly.
Inventory Control and Continuous Improvement Manager at Empire Imports LLC (2023-01 – 2024-01)
- Promoted from Inventory Manager to Manager of inventory and process improvement initiatives.
- Led cross-functional teams including HR, Operations, supervisors, and team leads in weekly meetings identifying system and process issues.
- Designed and implemented inventory control policies and Lean Six Sigma methodologies (in progress).
- Applied 5S and FIFO systems, reorganized inventory with new racks and labeling, coordinated with WMS technical support.
- Managed KPIs and utilized Agile and Waterfall project management tools to drive continuous improvement.
Project Manager at Millenium Solutions / Enviroecoats (2019-01 – 2022-01)
- Directed international projects in Africa, India, and Singapore launching nanotecnology-based thermal comfort products.
- Coordinated product demonstrations, new site openings, and process implementations.
- Managed multidisciplinary teams ensuring project objectives and timelines were met.
Floor Supervisor at Apple Tree International Corp. (2019-01 – 2020-01)
- Supervision of daily warehouse operations.
- Team management.
- Coordination of interdepartmental communication.
- Monitoring of key performance indicators (KPIs).
- Resolution of operational issues.
- Implementation and supervision of safety procedures.
- Training and development of personnel.
- Planning of workload distribution.
- Supervision of inventory management.
- Quality and compliance management.
- Reporting to management.
- Organization of the returns area using 5S methodology.
- Data analysis to improve customer service, focusing on product condition and delivery.
- Active participation in project meetings, contributing ideas that generated internal funding.
Pick and Pack Leader / Floor Supervisor at All-Ways Pacific (Workforce) (2018-01 – 2019-01)
- Led a team of 30+ in implementing Pick and Pack from scratch; developed SOPs and trained staff on machinery.
- Coordinated daily activities, order processing, and client requirements in a 3PL environment.
- Promoted to Floor Supervisor overseeing 60+ employees, improved interdepartmental communication and workflow, ensured timely shipments.
- Managed chargebacks, client communications, and process improvements to reduce costs.
- Served as interim Operations Manager for 2 months, maintaining seamless operations.
Infrastructure and Biomedical Equipment Maintenance Manager at Instituto Cardiovascular Del Cesar, Clínica Valledupar Ltda., Hospital San José De Becerril E.S.E. (2010-01 – 2014-01)
- Developed and supervised preventive and corrective maintenance procedures.
- Managed budgets, workload, and vendor relationships ensuring compliance with safety policies.
Electronic Engineer at ASISTEL Ltda., Rossemberg & Representaciones Ltda., GP Marketing and Services (2007-01 – 2010-01)
- Led automation and integration projects for industrial and medical equipment.
- Planned and executed preventive and corrective maintenance on industrial and medical devices.
