Anais Matute

Client-focused professional with experience in front desk operations, administrative support, healthcare, retail, and spa environments. Recognized for exceptional customer service, organization, scheduling, documentation, and creating welcoming client experiences. Seeking a front desk, receptionist, administrative, or customer service position.

Massage Therapist at Massage Studio Spa (2025-01 – Present)

• Provide individualized client care while maintaining professionalism and confidentiality.
• Maintain accurate electronic client documentation and records.
• Build long-term client relationships through attentive communication.

Massage Therapist & Esthetician at The Sanctuary Day Spa (2023-01 – 2025-12)

• Delivered exceptional guest experiences in a fast-paced spa.
• Maintained confidential treatment records.
• Recommended retail products and assisted with social media marketing.
• Collaborated with staff to ensure seamless daily operations.

Spa Associate at Hand & Stone Massage & Facial Spa (2021-01 – 2022-12)

• Managed front desk operations, guest check-in, scheduling, and payments.
• Answered inbound/outbound calls and promoted memberships.
• Maintained a professional reception area.

Beauty Advisor at Ulta Beauty (2023-01 – 2024-12)

• Assisted customers with product selection and supported front-end operations.

Customer Service Representative at TeleReach Inc. (2020-01 – 2021-12)

• Resolved customer inquiries, payments, delivery issues, and technical support by phone.

Certificate in Massage Therapy – Aveda Institute Tampa Bay

Full Specialist in Cosmetology – Summit Salon & Beauty School

Associate of Fine Arts in Fine Arts – Hillsborough Community College