Prepared Foods Chef - Whole Foods Market - Towson, MD
(2025-01)
- Delivered exceptional customer service by aiding guests with product recommendations, inquiries on lunch & meal preps, and purchases in a fast-paced retail environment.
- Maintained food quality and safety standards by checking temperatures and ensuring compliance with company guidelines.
- Prepared a variety of menu items while adapting quickly to new recipes and operational procedures.
- Supported daily team operations by keeping organized clean workstations which created a welcoming customer experience.
- Worked closely with team members and managers to ensure efficient communication to ensure smooth department operations.
Administrative Accountant - Resort Health Services - Baltimore, MD
(2023-01 - 2025-12)
- Processed payroll information and employee work hours with accuracy and attention to detail.
- Coordinated executive schedules, meetings, and appointments to improve organizational efficiency.
- Developed reports, presentations, and administrative documents to support daily operations.
- Maintained organized records and managed confidential information following company policies.
- Provided administrative support across multiple departments while ensuring smooth office operations.
Executive Assistant - Prime Elite Management Inc. - Laurel, MD
(2021-01 - 2023-12)
Aided with administrative and operational projects while supporting executive leadership initiatives.
- Managed executive calendars and interviews for new hires, coordinated meetings with internal and external stakeholders, and organized schedules to support daily business operations.
- Served as a liaison between leadership, clients, and stakeholders, ensuring clear and professional communication.
- Maintained confidential records and sensitive business information with discretion and professionalism.
Server - TGI Fridays - Towson, MD
(2019-01 - 2020-12)
- Delivered high-quality customer service in a fast-paced hospitality environment.
- Built strong guest relationships through attentive communication and personalized service.
- Collaborated with kitchen and front-of-house teams to ensure efficient service and customer satisfaction.
- Maintained cleanliness and compliance with food safety and sanitation standards.
- Demonstrated strong problem-solving abilities by addressing guest concerns about menu item and dissatisfaction by resolving issues professionally.
Cashier, Entertainment Department - Walmart - Landover Hills, MD
(2017-01 - 2019-12)
- Helped customers with product inquiries, purchases, and technology-related merchandise within the entertainment department.
- Delivered exceptional communication skills while processing transactions accurately and efficiently, answering any incoming calls and customer complaints.
- Maintained organized merchandise displays and supported daily store operations by keeping a well-kept inventory and working environment.
- Helped customers find products that best met their needs while fostering a positive shopping experience.
