Anastasia Youngs

Experienced with revenue management and financial analysis in various dynamic environments. Utilizes analytical skills to streamline billing and collections processes, ensuring optimal revenue flow. Knowledge of effective communication techniques and teamwork to resolve financial discrepancies and improve overall efficiency.

Revenue Specialist at Washtenaw County (2023-08 – 2025-04)

• Oversaw daily revenue tracking, receipting, and financial processing operations. Coordinated with various departments to enhance billing operations and improve customer service delivery while ensuring compliance with county, state, and federal accounting standards.
• Developed training materials for staff on revenue collection systems and best practices.
• Conducted thorough assessments of software updates for Tyler Cashiering and provided ongoing support for internal cashiering platforms.
• Streamlined data entry procedures, reducing processing time and minimizing errors in financial records.

Sales Floor Department Supervisor- Appliances, Cabinets, & Millwork at Lowe's (2019-01 – 2023-08)

• Assisted customers in identifying tailored solutions that enhanced satisfaction
• Managed sales team of 11 associates, driving engagement and collaboration
• Tracking and maintaining sales goals
• Developed training programs for associates to improve performance.
• Monitored department metrics to ensure compliance with performance standards.
• Assisting customers and identifying solutions
• Ensuring a clean and safe work environment

Sales Specialist- Flooring at Lowe's (2018 – 2019)

• Tracking and maintaining set sales goals
• Obtaining Leads
• Generated potential customer leads through networking
• Department recovery
• Maintained cleanliness and safety standards in work area

Bachelor of Business Administration in Human Resources – Eastern Michigan University (2018-01 – 2018-01)

Human Resource Management – University of Derby (2016-01 – 2016-01)