Andisiwe Somdyala

Experienced Administrative Professional with over 15 years of experience in office administration, records management, financial administration, customer service, and executive support. Skilled in coordinating office operations, maintaining confidential records, managing financial processes, and providing high-quality administrative support in government and corporate environments. Currently completing a Bachelor of Public Administration at MANCOSA.

Administration Clerk at Department of Education – Kei Road Combined School (2009-04 – 2023-07)

• Managed daily administrative operations and office support.
• Maintained confidential filing and records management systems.
• Administered petty cash, banking, payments, and financial records.
• Coordinated meetings, calendars, correspondence, and reports.
• Managed stationery procurement and inventory.
• Updated employee records and leave information.
• Provided administrative support to management, staff, and stakeholders.

Customer Service Assistant at Woolworths (2007-11 – 2008-07)

• Delivered excellent customer service and resolved customer queries.
• Processed sales, refunds, and exchanges.
• Assisted with merchandising and stock control.
• Maintained accurate transaction records.

Sales Consultant at Flexicell Marketing Co. (2006-02 – 2007-08)

• Generated sales through cold calling and customer engagement.
• Achieved sales targets for mobile phones and airtime.
• Maintained customer records and followed up on leads.

Administration Secretary at Department of Social Responsibility (Eyethu Centre) (2000-07 – 2004-07)

• Provided administrative and secretarial support.
• Assisted clients with grant applications and government enquiries.
• Managed appointments, correspondence, and confidential records.
• Coordinated workshops and community outreach activities.

Bachelor of Public Administration in Public Administration – MANCOSA

Certificate in Financial Management – Mawethu Training (2017-01 – 2017-12)

Certificate in Office Hardware Administrator – IQ Academy (2016-01 – 2016-12)

Certificate in Finance for Non-Financial Managers – Leadership Development Institute (2013-01 – 2013-12)

Certificate in A+ Computer Technician – Hospitality & Commercial College (2008-01 – 2008-12)

Certificate in Computer Literacy – MSC Private College (2000-01 – 2000-12)

National Senior Certificate – Kei Road Combined School (1999-01 – 1999-12)