Andrea

Dedicated and personable waitress with 10 years of experience delivering exceptional customer service in fast-paced restaurant environments. Recognized for maintaining a clean and inviting dining area, resulting in a high customer satisfaction rating. A reliable team player committed to ensuring a positive dining experience for all patrons.

Waitress - InterContinental New Orleans by IHG

(2023-03 - 2024-06)

• Managed a section of 10 tables in a high-volume establishment, consistently receiving customer satisfaction scores of 95%+.
• Trained new staff members, enhancing team efficiency and service quality.

Restaurant Owner / General Manager - The Pirates Restaurant - Lima, Peru

(2012-01 - 2023-12)

• Oversaw daily restaurant operations including staffing, menu planning, inventory control, and financial management.
• Ensured high standards of food quality, customer service, and hygiene.
• Built a loyal customer base through consistent service and promotional events.

High School Diploma - Lord Byron School (2008)

Responsible Alcohol Service Certification - Beverage Control Board (2023)