Andrea Espinal

Expertise in Customer Service

Talent

SunnyvaleMember since September 22, 2023

Customer ServiceCash HandlingCommunicationProblem-SolvingTime ManagementPrioritisationBookkeepingTeamwork

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Customer ServiceCash HandlingCommunicationProblem-SolvingTime Management

About

Hardworking Customer Service Associate with experience in managing diverse projects. In addition, to continuously adapting to learn, assisting customer needs, handling complaints or concerns, and staying committed to improving customer experience. Effective communicator aiming to make a positive impact towards customers, the company, and customer service.

Individual that provides friendly, timely, and professional services while following company procedures. With the ability to problem-solve, contribute to any additional projects, work in cross-functional team settings, and meet service level agreements.

Experience

Cashier at Walmart (2026-03 – Present)

Performed front-end duties for a fast and friendly check-out
Delivered exceptional customer experiences in high-volume environment, politely and professionally assisting customers with queries.
Scanned merchandise quickly, handled purchases in busy store.
End of night cleaning procedures for next opening day

Receiving Associate at Macys (2026-02 – 2026-07)

Loaded items carefully to protect company assets.
Coordinated multiple projects using prioritisation and time management skills to consistently meet deadlines.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Fulfillment shifts, fitting room shifts, and etc.

Cashier at Sprouts Market (2025-05 – 2026-04)

Cash handling, Bagging groceries for customers, Customer service, Communication.

Stockroom Associate at Ross Dress For Less (2025-05 – 2025-06)

Unloading packages from truck load, Placing products out on the salesfloor, Customer service, Communication.

Host at P.F. Chang's (2024-03 – 2024-07)

Greeting guests, Customer service, Seating guests to their table, Bathroom duties.

Warehouse Associate at Amazon (2023-09 – 2023-11)

Sorting online packages, Customer service, Communication, Cleaning duties.

Bookkeeper at Safeway (2019-11 – 2022-07)

Daily safe procedures, Bookkeeping daily reports, Cash handling, Customer service, Western Union, Lotto sales, Money orders, Reporting to management team, Customer assistance, Cleaning department area, and etc.